Service Coordinator

Service Coordinator Base Pay Range $22.00/hr - $24.00/hr At a Glance Are you ready to build your career by joining an international fire and alarm protection company? If so, our client is hiring a Service Coordinator. Position Details Position Type: Contract Work Location: Onsite Required Qualifications High School Diploma or General Education Degree (GED). 1–3 years of experience performing administrative duties within a sales or service industry and working knowledge of ERP systems preferred. Must possess good decision‑making skills, be very organized and detail oriented. Excellent oral and written communication. Ability to use discretion. Problem solving and ability to elevate matters when needed. Data analysis and interpretation skills. Speed and accuracy with attention to detail. Dispatching and scheduling. Proficient in Microsoft Office (Word, Excel, PowerPoint). Physical Demands Regularly required to sit, twist, use hands and arms to reach, handle, push, pull or feel; speak and hear. Frequently required to stand and walk. Must regularly lift and/or move up to 10 pounds and occasionally up to 25 pounds. Vision: close vision, distance vision, color vision and ability to adjust focus. Work Environment Normal office environment. Noise level usually moderate. Responsibilities Scheduling service appointments and inspections; resolving customer issues; dispatching; billing review and contract paperwork. May support warehouse and other office functions. Schedule appointments, dispatch technicians for service and inspections to maximize tech productivity. Create work orders, provide status to customers and follow up with technicians. Confirm work orders are completed and/or closed by reviewing all notes and following up on pending items. Complete contract and QC paperwork. Schedule sub‑contractor work and work with technicians to ensure all paperwork is completed within designated time. Maintain appointment schedules; order material and equipment. Receive material/equipment and issue to technicians. Complete daily reports; assist in coordinating activities such as scheduling, customer notification and equipment procurement. Conduct physical inventory. Act as liaison between Sales, Project Managers and technicians. Other duties as assigned. Get in Touch If you think you’re a good match, submit your resume and reach out to Mohit at View phone number on click.appcast.io to learn more. #J-18808-Ljbffr Hired by Matrix, Inc