Curbside Care Mobile Health Program Coordinator and Research Assistant

Position: Curbside Care Mobile Health Program Coordinator/Research Assistant Department: Pediatrics Location: Boston, MA Schedule: 40 hours per week, On-site POSITION SUMMARY: The Curbside Care Program Coordinator and Research Assistant is the key administrative position for Boston Medical Center’s Curbside Care for Moms and Babies Mobile Program. The Curbside Care for Moms and Babies Program at BMC is a novel health care delivery platform which provides comprehensive high-touch, prenatal and post-partum care to women and infants on a mobile unit outside of their home, parked "on the curb". The program is a collaborative program between the departments of Pediatrics and Midwifery (within the OBGYN department) which aims to increase access to maternal and infant care for BMC patients in the City of Boston. The Program Coordinator/Research Assistant manages all day to day operations of the program in addition to maintaining data related to outcomes necessary for sustainable programming. JOB RESPONSIBILITIES: Supports the medical director in the design of performance objectives and implements and monitors programming to meet desired outcomes Schedules patients for visits Takes inventory and orders supplies Maintains, monitors, and assembles equipment each day ensuring the unit is appropriately stocked Liaises with Facilities, Compliance, and Operations teams and ensures compliance measures are met: Cross-checks the data on the temperature logger, downloads its data, and sends it to Compliance Manages the master schedule for providers across both departments and the driver Creates and distributes the mapping for mobile health visits to appropriate providers and navigators, ensuring that visits are scheduled in a geographically efficient way Works with the grant office to process payments Build reports for on-going data collection related to program and outcome measures Communicates directly with the medical and midwifery director regarding any observable trends Distributes data monthly to appropriate stakeholders Assists with the development of slide decks for presentations Assists with the preparation of IRB applications Recruits and evaluates patients for eligibility in research studies Conducts phone interviews/focus groups Collects and organizes patient/program data and maintains records and databases sends mailings/texts when appropriate Must adhere to all of BMC’s RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Bachelor’s degree preferred (HS Diploma or GED required) EXPERIENCE: At least 2 years’ experience in a medical or research setting. Experience as research assistant or program coordinator preferred, but not necessary. KNOWLEDGE AND SKILLS: Ability to work independently and exercise excellent judgment Superior written and oral English language skills (Spanish and/or Haitian Creole language skills preferred) Ability to work cooperatively as a team member in multicultural settings Able to maintain professional boundaries Ability to work with diverse, safety-net population Skilled at engaging difficult to engage patients—build rapport, trust Ability to adapt to changes in healthcare delivery at local and systems level Cultural sensitivity and comfort with a wide range of racial and ethnic populations. Bicultural/Bilingual competency a plus. Computer literacy with ability to use standard word processing, spreadsheet programs and e-mail (i.e. MS Word, Excel, Outlook) and web browsers. Experience with IRB process and EPIC preferred JOB BENEFITS: Competitive pay Tuition reimbursement and tuition remission programs Highly subsidized medical, dental, and vision insurance options Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base especially for individuals pursuing careers in medicine or biomedical research. ABOUT THE DEPARTMENT: As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn’t dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request. Compensation Range: $18.27- $25.72 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips