SEO Success Manager

Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Botify thrives on the success of our customers. We are looking for a strategic, results-driven SEO Success Manager to engage and enable Botify’s customers to deploy and fully utilize the Botify Platform to achieve their business outcomes. As a SEO Success Manager, you will contribute to the ultimate success of the Botify customers’ onboarding experience, taking responsibility for the post-sales lifecycle of your portfolio from onboarding to project execution. Through your partnership, customers will derive maximum value from their investments using Botify’s insights and recommendations, leading to project success, retention, and renewal. This role requires a deep understanding of Technical SEO for enterprise e-commerce websites, exceptional problem-solving skills, and a passion for delivering outstanding customer experiences. Role Overview Your responsibilities: Client Onboarding and Training: Work closely with clients to understand their specific SEO strategy and build a success plan that meets their needs and objectives leveraging the Botify platform. Platform Configuration: Meet individual client needs by configuring crawl and render settings, creating custom reports, and co-develop business logic to meet client specifications Platform Support: Act as the primary point of contact for clients' technical inquiries and issues. Troubleshoot and resolve technical problems, working closely with our technical support team when necessary. Best Practices: provide strategic guidance to clients on how to maximize the value of the Botify products with consideration to technical SEO best practices. Documentation: Maintain comprehensive documentation of client configurations, customizations, and project details. Create user guides and training materials as needed. Ad Hoc Customer Support: Shared responsibility across the Global Services team to address all Support Level 1 requests (email, slack, tickets) through triage up to resolution Continuous Learning: Stay up-to‑date with the latest trends in SEO and search engine technology. Share knowledge with the team to enhance our collective expertise. Voice of Customer: Provide feedback to our Product Team with feature requests and product enhancements Your qualification: 3+ years of experience as an in-house SEO for a medium to large website or at an agency, covering all aspects of SEO from high-level strategy down to technical SEO You possess a strong understanding of search engines' crawling behavior and impact on traffic and revenue Intermediate understanding of HTML, CSS, and JS You have some background in project management, preferably as an SEO Program Manager or SEO Project Manager; would be a plus You possess exceptional analytical, statistical, and problem‑solving skills You have strong interpersonal skills; you can work with both technical and business staff You are comfortable with technical concepts and adept at learning new technology applications Hiring Process 30min Phone Screen with the Talent Acquisition Manager Technical Exercice do to at home 1h Technical Interview 1h Mock Presentation - Case study What we offer: To keep our employees happy and motivated, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are some we’d like to highlight: Location: brand new offices in the center of Paris (straight out of Gare Saint‑Lazare) Hybrid remote policy Attractive Remuneration Package with BSPCE (for Permanent full‑time role - CDI) Fun office culture & regular outings such as Team Off‑Sites, Annual Kick‑Off, Quaterly Team Lunch, Thirsty Thursdays etc. Lunch vouchers, 50% of transportation reimbursement, fitness classes, generous CSE advantages etc. Compelling growth perspectives In addition to the skills and experience we are looking for, our ideal candidate would embody our core values: Empower Customers.Unleash Potential. Learn Fast.Progress Faster. Go the Extra Mile.It’s Never Crowded. Work Hard.Stay Humble. Be Bold. Be You. Botify is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #J-18808-Ljbffr Botify