Server Assistants

Job Description

Job Description

Description:Position Summary

The Server Assistant supports Servers and VIP Hosts to deliver fast, friendly, flawless service in a high-volume nightclub environment. This role focuses on table resets, running beverages and mixers, stocking, sanitation, and guest support so the floor runs smooth from open to close.

• Reset and stage tables quickly after guest departure including glassware, bar tools, garnishes, and menus
  
  
• Run beverages, mixers, ice, and barbacks supplies to Server and VIP stations with urgency and accuracy
  
  
• Maintain par levels for glassware, napkins, straws, garnishes, juices, and bottled water throughout the shift
  
  
• Keep service areas immaculate bussing glassware, clearing trash, wiping surfaces, and sweeping as needed
  
  
• Support bottle service presentations with setup, sparklers per policy, and safe passage through crowds
  
  
• Monitor sections for guest needs water top offs, extra glassware, cleanups, and spills
  
  
• Communicate with security and management on hazards broken glass, spills, guest incidents
  
  
• Follow safe food and beverage handling including ice control and sanitizer use to health code standards
  
  
• Operate POS as directed for support tasks and follow cash and tip-pool procedures
  
  
• Comply with venue rules related to age restrictions, ABC license requirements, RBS training, and ID practices
  
  
• Participate in pre shift and post shift duties opening checklists, closing side work, and end of night breakdown
  
  
• Other related duties as assigned to support smooth operations
  
  

• Guest Focus Delivers helpful, upbeat service even when the floor is slammed
  
  
• Teamwork and Communication Uses clear handoffs with Servers, Bartenders, Hosts, and Security
  
  
• Speed and Accuracy Moves with urgency without sacrificing detail or safety
  
  
• Situational Awareness Reads the room anticipates needs spots hazards before they happen
  
  
• Cleanliness and Sanitation Treats a tidy station as non-negotiable follows health code practices
  
  
• Professional Presence Composed under pressure maintains a welcoming vibe for all guests
  
  
• Problem Solving Finds quick fixes and escalates issues to management early
  
  
• Integrity and Reliability Follows policy respects tip-pool rules shows up ready to work
  
  
• Safety Mindset Handles glass, ice, ladders, and crowd flow with care and consistency
  
  
• Cultural Competence Respects diverse guests and teammates promotes an inclusive environment
  
  

• Prior experience in nightlife, high volume restaurant, or events is preferred
  
  
• Must meet age requirements applicable to the license and local law for this venue
  
  
• Valid Responsible Beverage Service RBS certificate required or able to complete within 30 days
  
  
• POS familiarity and basic cash handling are a plus
  
  
• Able to stand and move continuously for extended periods lift and carry up to 40 pounds safely
  
  
• Availability for late nights, weekends, holidays, and special events
  

• Loud music, dim or strobe lighting, crowded floor, and fast paced service windows
  
  
• Frequent walking, bending, lifting, and carrying across stairs or platforms depending on venue layout
  
  
• Personal protective equipment provided as needed gloves, cut-resistant tools, wet floor signage
  
  

• Table reset time and station readiness
  
  
• Guest satisfaction feedback and incident free shifts
  
  
• Cleanliness scores and compliance checks
  
  
• Team feedback on communication and reliability
  
  
• Accuracy of par levels and restocking throughout service