Valet Attendant/Parking Attendant-Ontario

Valet Attendant/Parking Attendant-Ontario

PCI Ontario Airport - Ontario, CA 91761

Overview

Salary Range $17.75 Hourly Position Type Full Time Category Customer Service

Description

Job Title: Valet Parking Attendant-Ontario

$17.75 hr. Full-time & Part-time Positions Available (Valet attendants are entitled to receive tips)

Department: Airport Operations - Ontario

Reports To: Lot Supervisors, Field Managers, Office Managers

Summary: Valet Attendants are required to greet customers and check them into the valet parking management system (netPARK). Once checked in, vehicles are moved to the valet holding lot(s) for storage. Valet Attendants will then use netPARK to track the customer's return and have their car ready and waiting.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Ability to read, speak and comprehend English. This includes simple instructions, correspondence and memos.
• Greets customers and provides accurate airport information on parking rates and terminal information, directions, and other general information.
• Open and close valet tickets using netPARK.
• Runs revenue, audit, storage, and additional reports as needed.
• Provides customers with assistance getting luggage in and out of vehicles.
• Provides breaks to other attendants, as needed.
• Processes prepaid parking transactions.
• Opens/closes lanes by placing a cone in the drive lane, and in between vehicles when directed to do so.
• Assists customers with finding their cars upon request.
• May be required to provide management with accurate vehicle counts for holding lot(s).
• Reports any customer incidents to PCI management.
• Maintains clean and orderly booth and surrounding areas of the valet stand.
• Follows direction and communicates clearly with all levels of PCI supervision/management.
• Works well with others in a fast-paced work environment.
• Possesses ability to write clearly and document all required information on daily paperwork forms.
• Requires sitting/pivoting/standing for duration of up to 8+ hours during peak arrival/departure times.
• Provides customer service skills following company guidelines.
• Safely and efficiently moves customer vehicles from the valet curb to the holding lot and back.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Generous Benefits Package Included

Qualifications

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience. A valid Class C driver license with a clean driving record is required.

Language Skills

Ability to read, speak and comprehend English. This includes simple instructions, short correspondence and memos. Ability to write simple notations that effectively present information to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

Valet Attendants must be able to operate both the POS terminal, as well as handheld iPhone components of netPARK. No further computer skills are required.

Other Skills and Abilities

• Ability to communicate effectively in English.
• Ability to follow directions and communicate at all levels of the organization.
• Ability to work well with others as a team player in a fast pace work environment and to direct and motivate employees.
• Detail oriented and good organizational skills.
• Must wear complete and proper uniforms.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles and outside weather conditions. The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Ideal candidates must have a clean driving record, meet company insurance requirements, and ideally should be able to drive a vehicle with a manual transmission. Candidates will be drug tested.