District Trade and Customs Compliance Manager

Job Description

Job Description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Responsibilities and Duties

This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee. 

1. 1. Create a Tone of Compliance Messaging in Branches

• Communicate and promote a positive environment in each branch or location within the District that is easy to understand and solutions-oriented
• Be an outward example of Trade Compliance as a valuable, integral part of quality customer service and Expeditors business success
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• Establish, promote, and maintain a collaborative working relationship within the District by supporting branch and District Trade Compliance
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• Foster an environment of uniform compliance by implementing best practices in Trade Compliance, as directed by his/her RTCM
• Lead by example, be consistent, and communicate with the RTCM and DTC, as required

1. 2. Assess and Train

• Serve as an instructor for at least 50% of annual training credits
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• Administer and execute the Company Trade Compliance program according to its objectives, policies and procedures.
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• In coordination with the RTCM and DTC, the DTCM will:
• visit branches within his/her District regularly to deliver training to help develop and maintain aptitude in Trade Compliance and demonstrate how quality, compliance and customer service are intertwined
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• Train branch personnel on Company escalation procedures
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• Periodically assess branch personnel on Trade Compliance issues to help employees develop and maintain aptitude in Trade Compliance areas
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• Timely inform the RTCM of any deficiencies identified in training, file reviews or assessments

1. 3. Monitor and Report on Branch Workflow

• Assess preventive and noncompliance detection measures in his/her District/branch(es) and report to the RTCM regularly
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• Monitor, assess (or participate in assessing), and implement corrective actions as instructed
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• Run daily, weekly, and monthly import/export compliance reports and report any anomalies according to escalation procedures
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• In coordination with the RTCM and DTC, the DTCM will:
• implement preventive controls and detection monitoring in accordance with Company policy and all applicable laws, rules, regulations, and directives
• assess preventive and noncompliance detection measures in his/her District/branch(es)
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• Understand performance of all departments in his/her District related to Trade Compliance activities

1. 4. Escalate and Remediate

• Follow Company escalation procedures to resolve any non-compliance identified through any means (regular reports, monitoring, disclosure, Govt. visit etc.)

• Provide regular updates to DM, RTCM, and Product Managers on branch performance, any red flags, legislative changes, policies, procedures, rules or regulation amendments, and related issues/questions
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• Assist with implementing any remediation plan for corrective action to resolve instances of non-compliance with applicable Trade

laws, rules, regulations, and/or directives that are identified through any method, including monitoring, as instructed by RTCM or DTC

1. 5. Stay Current on Subject Matter

• Keep informed of all applicable Trade Compliance laws, rules, regulations and directives in your District and communicate any
• changes to the DTC and RTCM
• In coordination with RTCM, the DTCM will: prioritize annual training on emerging issues in Trade Compliance to meet the ongoing obligation to be a SME in Trade Compliance

1. Actively participate in the continued training of staff in the area of Trade Compliance
2. support and implement Company-wide Trade Compliance effort by installing, reviewing, assessing, and reporting on preventive measures and detection monitors within the District
3. review with Department Managers and all key District personnel, audit results and other findings from centralized exp.o and other reports; forward findings to the RTCM and DTC for trend analysis and improvement opportunities, as required

• Be a resource for all employees in District to support branch Trade Compliance

1. 6. Create Customer Value

• Serve as a resource for branch meetings, sales meetings, and sales calls to create awareness of our Trade Compliance program with customers
• Reinforce our strategic differentiators to demonstrate our commitment to 100% Trade Compliance

1. 7. Service Provider Training & Reviews

• In conjunction with the Regional DTC, RTCM, Service Provider Management and Product teams, identify high-risk service providers in high-risk locations and deliver the Service Provider Compliance Requirements Training, ensuring  Service Providers understand their compliance commitments to Expeditors
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• In conjunction with Service Provider Management and Product teams, review, assess and potentially audit high risk service providers, ensuring Service Providers meet their compliance commitments to Expeditors

• A passion for Trade Compliance and doing the right thing
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• Proficiency in English and one of the local languages spoken in the District
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• A minimum of three (3) years at the Company or similar experience in trade and customs space
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• Demonstrate understanding of applicable Trade Compliance laws and regulations
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• Training for Sanctioned and Embargoed Countries, Denied Party Screening, and Export Controls Awareness, under U.S. and the laws of other jurisdictions that have implemented U.N. Sanctions                                                                                                                                          
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• No objection to background check, as permitted by applicable law
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• Passing score on the IATA/FIATA examination
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• DG certification(s)
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• Security Protocol training:  C-TPAT, AEO, STP, or other security protocol, as applicable
• Product- or Service-specific export, import and/or operational training/certification.[1]
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• Customs Broker license (U.S.) or similar non-U.S. country license, where available

[1] This may include existing or anticipated Product- or Service-specific certification and/or specific DTCM certification to be developed in the future.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus