Claims Specialist (cur_1_130242@curatelyai.net)

Job Description

Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Claims Specialist

Location: Plano,TX-75023

Duration: 6 months Contract

Pay Scale: $29/hr

Job Description:

Top 3 must-have skills/requirements:

• 3-5 years of hands-on claims management experience
• Excellent written/oral communication & customer care skills.
• Perform quantitative analysis with advanced skill with Excel and PPT

Education:

• Bachelor’s Degree preferred but not required (or equivalent experience)

Responsibilities:

• Collaborate with team members in the Product Safety department, PL Insurance Carrier, outside law firm and 3rd Party administrators.
• Generate daily/weekly/monthly reports, with analysis and recommendations
• Manage 4-7 ongoing and ad-hoc projects that may include KPIs and Metrics
• Ensure that all projects have required documentation as they move through the project tollgates
• Communicate to Product Liability leadership on project status and escalation/decision points
• Works cross functionally with HQ teams in Korea (occasional evening conference call) and Client operations to manage all possible risks.
• Pending Claim Management, KPI & TAT Management – Claim registration to closure
• Product Verification
• Liability Assessment by reviewing diagnosis results
• Reporting on high-profile claims to the leadership

Qualifications:

• 3-5 years of hands-on claims management & customer care experience
• Expertise in MS, Excel, and PPT
• Proven capability to analyze data and develop a course of action
• Proven ability to prioritize and manage multiple projects, meet deadlines and drive to resolution
• Process, procedure, strategic planning and project development experience
• Experience working with and influencing cross-functional teams.
• Experience working within the insurance and/or home appliance industry a plus
• Experience with product development or testing a plus
• Experience working in a complex and wide organization and department
• Claims Adjuster License a plus
• Takes project ownership and possess leadership qualities with an entrepreneurial approach

Skills:

• Analyze, make judgments, decisions and recommendations for ongoing and new projects or tasks
• Apply critical thinking and imaginative solutions to analyze and present solutions to challenges based on data
• Communicate professionally both verbally and through written correspondence
• Explain reports and analysis to all levels of the organization
• Ability to think analytically and deep attention to detail
• Project management skills advantageous
• Numbers and processes oriented (analytical skills)
• Initiative and “can do” attitude, Ownership with Initiative
• Sense of urgency, Flexible, self-motivated, self-organized self-directed, and results-oriented
• Customer service focus with excellent relationship management skills
• Ability to effectively engage with and facilitate collaboration with diverse groups/stakeholders
• Demonstrated ability to interact with peers, supervisors, managers and senior management
• Team oriented, but able to work independently and manage multiple tasks
• Able to perform complex quantitative analysis (Advanced Excel skills) to flag risk and report in timely manner
• Capability of storytelling visually and speaking to small groups 5-10 people

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.