Audit and Regulatory Specialist
Medical Service Company
Join Our Team!
At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13-Time recipient of the NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days. Benefits included!
Competitive Pay, Commissions, Auto & Mileage Reimbursement
Advancement Opportunities
Medical, Dental & Vision Insurance
HSA Account w/Company Contribution
Pet Insurance
Company provided Life and AD&D insurance
Short-Term and Long-Term Disability
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Employee Referral Bonus Program
Social Recognition Program
Employee Engagement Opportunities
CALM App
401k (with a matching program) / Roth IRA
Company Discounts
Payactiv/On-Demand Pay
Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays
Responsibilities and Duties:
- Responsible for replying to and tracking of external audit activity for a variety of payers including Medicare, Medicaid and commercial payers
- Appeals of denied audits
- Conducts internal audits to assure compliance with policy changes driven by Regulatory Requirements
- Developing and providing employee training on compliance policies, practices, and reporting systems
- Identifying, investigating, and reporting compliance issues, irregularities, and violations
- Assist with maintenance of branch records including all regulatory requirements such as licenses, etc.
- Tracking and responding to patient grievances
- Other Projects as required
Minimum Qualifications:
- Graduate of an accredited high school or GED equivalence.
- DME Industry experience, preferably in a regulatory capacity
- Analytical skills refer to your ability to break down a problem, gather facts, and find a logical solution.
- Demonstrated ability to use Smartsheet, Microsoft Excel, Word and PowerPoint
- Familiarity with Medicare, State Medicaid and commercial insurance billing and reimbursements as related to DME
- Excellent verbal and written communication and customer relation skills.
- Excellent interpersonal and organizational skills (a team player).
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