Residential Aide

Title: Residential Aide
Location: Empire Hotel Men's Shelter
Salary: $19.49/hr

Program Overview:
Empire Hotel is an emergency men's shelter which helps 175 individuals with substance abuse histories work towards health, sobriety, and, ultimately, permanent housing and employment. In addition to lodging and three meals a day, clients receive comprehensive case management services, plus an array of on-site substance abuse related and health care services provided by different programs; such as Medically Supervised Outpatient Withdrawal Services, (MSOWS), Chemical Dependency Crisis Service (CDCS), and Outpatient Recovery Center.

Essential Duties and Responsibilities:
Depending upon, shift, the essential duties of the Residential Aide include but are not limited to the following activities:

• Assists in the day to day operations of a 175 bed shelter for men with substance abuse problems.
• Processes new client intake information, bed assignment, maintains the daily census records and provides DHS with daily census figures.
• As needed, provides clothing and personal care items to clients.
• Distributes mail, appointment slips and other documentation to clients.
• Writes detailed incident reports regarding client activity and the condition of the entire shelter building.
• Conducts searches of client lockers, when needed.
• Conducts client pack-ups and property return.
• Manages CARES, the DHS client database
• Participates in trainings and monthly staff meetings.
• Utilizes CPR/First Aide techniques in emergency situations and conforms to OSHA standards when necessary.
• Available to work overtime, weekends, and holidays.
• Performs other related duties as assigned by the Residential Aide Supervisor.
• Must enforce Fire Safety Plan

Qualifications:

• High School diploma or GED. If in recovery, must have at least one (1) year of sobriety and have a sober support network.
• Some familiarity with substance abuse services environment and population.
• Fire Guard certification F-02 or Fire Safety Coordinator F-80
• Ability to work cooperatively with peers and other staff in order to serve the needs of the client.
• Ability to effectively role-model socially appropriate behavior; and to treat residents and coworkers with respect and help to create a warm, supportive environment; and to work effectively with homeless individuals with mental illness, developmental disabilities, and/or substance abuse issues. Ability to enforce rules and regulations in a nonjudgmental manner.
• Excellent oral, writing, and listening skills.
• Knowledge of Microsoft Office Suite.
• Bilingual in Spanish or Polish a plus.