Business Systems Analyst II

Job Summary
Our client, a leading communications provider, is seeking a Business Systems Analyst II to support business and technology initiatives by gathering requirements, documenting business processes, and partnering with cross-functional teams to deliver solutions.



Core Responsibilities

• Gather, analyze, and document business requirements through meetings with business and IT stakeholders
• Create user stories, process flows, and functional documentation that clearly define business needs
• Facilitate requirements elicitation sessions and ask thoughtful questions to clarify business objectives
• Serve as a liaison between business stakeholders, development teams, and QA throughout the project lifecycle
• Answer questions from development and testing teams regarding documented requirements
• Maintain accurate project documentation and ensure requirements remain up to date throughout the project
• Research existing processes, related initiatives, and business needs to support project success
• Participate in Agile ceremonies and contribute to successful project delivery

Required Skills/Experience (Must-Haves)

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field
• 4+ years of Business Analyst experience
• Experience gathering and documenting business requirements
• Experience writing user stories and creating process flows
• Strong verbal and written communication skills
• Experience working with business and technical stakeholders
• Familiarity with Jira, Confluence (or similar documentation tools), and Visio or Lucidchart
• Strong organizational skills with excellent attention to detail

Preferred Skills/Experience (Nice-to-Haves)

• Experience working in Agile environments
• Ability to independently research business processes and existing solutions
• Experience supporting the software development lifecycle (SDLC)
• Familiarity with AI tools to assist with research, documentation, or productivity
• Experience creating workflow diagrams, business process maps, or functional documentation
• Exposure to requirements traceability and change management
• Experience collaborating with development and QA teams

Key Competencies & Behaviors

• Strong communicator who is comfortable speaking with both business and technical teams
• Curious and proactive with a willingness to research and learn independently
• Comfortable asking thoughtful questions to uncover complete business requirements
• Detail-oriented with strong documentation and organizational skills
• Collaborative team player who works well with developers, testers, and business partners
• Self-motivated with the ability to manage multiple priorities in a fast-paced environment
• Eager to learn, accept feedback, and grow into greater responsibility

Work Environment

• Location: Hybrid in St. Louis
• 4 days onsite; 1 day remote

Compensation & Benefits

• Pay Range: The approximate pay range for this position is between $38.00 and $43.00 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell
At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.



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