Retail Merchandiser

Position Summary

The Retail Merchandiser keeps the sales floor organized, well stocked, accurately priced, and easy to shop. This role executes planograms and promotional displays, maintains product presentation standards, supports inventory accuracy, and helps customers locate the right products for their projects.

Essential Responsibilities

• Stock, face, and rotate merchandise to maintain full, orderly, and shop-ready aisles and displays.
• Execute planograms, seasonal transitions, endcaps, promotional displays, and product resets accurately and on schedule.
• Maintain accurate shelf labels, signs, pricing, product locations, and promotional materials.
• Identify out-of-stocks, low inventory, misplaced products, damaged goods, and pricing discrepancies for correction.
• Move products and fixtures safely while maintaining clear aisles and compliance with store safety standards.
• Partner with department leads to improve product placement, cross-merchandising, and impulse opportunities.
• Assist with receiving, replenishment, inventory counts, and back-stock organization as assigned.
• Help customers locate merchandise and provide friendly, knowledgeable service or connect them with a product expert.
• Maintain clean shelves, displays, signage, and merchandising equipment throughout the store.

Qualifications

• Strong organization, attention to detail, and visual presentation skills.
• Ability to follow planograms, written instructions, and merchandising schedules.
• Excellent customer service and teamwork skills.
• Ability to stand, bend, climb ladders, and lift up to 50 pounds.
• Retail stocking, merchandising, or hardware-store experience preferred.

Knowledge & Skills

• Planogram execution
• Product presentation
• Pricing and signage
• Stocking and replenishment
• Inventory awareness
• Seasonal merchandising
• Customer service

Performance Expectations

• Clean, full, and easy-to-shop sales-floor presentation.
• Accurate pricing, signage, and product placement.
• Merchandising projects completed on schedule.
• Reduced out-of-stocks and misplaced merchandise.
• Improved sales through effective displays and helpful service.

Ace Hardware Promise

The Retail Merchandiser exemplifies Ace Hardware's commitment to being 'The Helpful Place' by creating an organized, inviting store where customers can quickly find the products and assistance they need.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.