Business Development Representative

Responsible for supporting all aspects of Business Development for Sales including customer accounts, projects, and follow‑ups—Foster collaboration between the Business Development team and sales force. Acts as a bridge between sales force and other departments. Ensures accuracy, consistency, and governance of customer accounts, project, and quote data within the CRM system. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead Management: Support sales force in qualifying leads from multiple sources, research and identify opportunities for follow‑ups, collaborate with sales team to identify and convert target accounts, accurately track and document activities, interact with leads, update backlog of leads. Pipeline Management: Assist sales force by accurately creating and managing projects in CRM, follow up on projects, probabilities, dates, win/loss; track projects from lead → quote → opportunity → order → project completion; collaborate with sales team, marketing, customer service & operations to improve business performance; confirm order coding in Power BI reporting and partner with customer service to update as needed; identify opportunities for improvement; maintain process and workflow standardization; attend performance meetings. Quote Management: Create quotes & SPAs; ensure pricing logic, splits, margin rules in CRM; ensure quotes follow approval workflows, SPA rules, and customer portal requirements; confirm proper account selection, customer hierarchy, ship‑to/bill‑to accuracy, and quote ownership. CRM Support: Provide one‑on‑one assistance to sales force on navigating the site; assist with lead activities and follow‑up tasks; manage and maintain CRM customer account data (creation, updates, hierarchies, ownership alignment); create, update, and maintain customer contacts; monitor data quality; identify and resolve duplicates, inaccuracies, and incomplete records; set up national accounts and link related companies; create personalized dashboards and views; communicate requests for changes/additions; follow SOPs and enforce guidelines for data integrity & governance standards; create consistency across all regions and sales reps. Education & Experience Associate degree in a related field or relevant experience. Strong organization and time‑management skills; ability to prioritize multiple tasks. Detailed oriented, strong problem‑solving skills, works well under pressure with time‑sensitive data. Excellent interpersonal and communication skills, both written and verbal. Strong team player. Commitment to company values. MS Office proficiency; knowledge of Dynamic CRM and MS Power BI is a plus but not required. What We Offer Safety is #1 commitment Competitive benefits, pay, and retirement plan options Career growth, stability, and flexible work arrangements We are an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best. #J-18808-Ljbffr Tarkett