Practice Administrator
AAOE - American Alliance of Orthopaedic Executives
Spine & Orthopedic Center (SOC) is seeking an experienced, motivated, and results-driven Practice Administrator to provide executive-level administrative and business leadership for our growing, multi-location orthopedic and spine practice.
The Practice Administrator will work directly with physician leadership to oversee business performance, organizational culture, staff leadership, recruitment, financial operations, strategic planning, marketing, and practice growth.
The ideal candidate is a collaborative, hands‑on healthcare leader with strong business and financial acumen, excellent communication skills, and a demonstrated ability to build high‑performing teams, improve organizational performance, and lead a growing medical practice.
SOC serves patients at four South Florida locations: Boca Raton, Deerfield Beach, Plantation, and West Palm Beach.
Bachelor's degree in healthcare administration, Business Administration, Management, Finance, or a related field required, or an equivalent combination of education and relevant experience, and a minimum of five (5) years of progressive healthcare administration or medical practice management leadership experience required.
Master's degree in healthcare administration, Business Administration, or a related field preferred and seven (7) or more years of healthcare leadership experience preferred, including responsibility for financial performance, staff management, and business operations.
Previous leadership experience in an orthopedic, spine, surgical, specialty medical, or multi-location physician practice strongly preferred.
Demonstrated experience leading employees and management teams, including recruitment, performance management, and organizational development.
Strong knowledge of medical‑practice financial management, revenue cycle, budgeting, and operational performance.
Experience with business strategy, practice growth, marketing oversight, and vendor management.
Familiarity with healthcare compliance, credentialing, EMR systems, and practice‑management technology.
Excellent leadership, interpersonal, communication, organizational, and problem‑solving skills.
Ability to work collaboratively with physicians, management, employees, and external business partners.
Strong commitment to patient satisfaction, employee engagement, accountability, and continuous improvement.
Ability to manage multiple priorities and travel between practice locations as needed.
Responsibilities
- Provide executive-level administrative and business leadership across multiple practice locations.
- Partner with physician leadership to develop and implement short- and long-term organizational and business strategies.
- Lead and promote a positive, accountable, patient‑focused organizational culture.
- Provide overall leadership for staff and management, including performance expectations, employee engagement, professional development, and organizational accountability.
- Oversee workforce planning, recruitment, hiring, onboarding, and employee retention strategies.
- Collaborate with the Director of Operations to ensure effective day-to-day operations, staffing, patient flow, and consistent service standards.
- Monitor practice financial performance, including weekly and monthly cash flow, budgets, expenses, profitability, and key performance indicators.
- Provide administrative oversight of revenue‑cycle operations, including collections, accounts receivable, denials, reimbursement, and billing performance.
- Develop business and operational strategies for individual practice locations to improve productivity, patient access, and financial performance.
- Oversee marketing strategy, external marketing contracts, deliverables, performance, and return on investment.
- Partner with physician leadership in developing and maintaining strategic external relationships, referral networks, and business‑development opportunities.
- Support physician recruitment, onboarding, credentialing, and integration.
- Oversee significant vendor relationships, contracts, and administrative resources.
- Support compliance with applicable healthcare regulations, HIPAA, OSHA, employment requirements, and organizational policies.
- Develop management reports and performance dashboards and ensure timely execution of organizational priorities.
- Identify opportunities for operational improvement, practice expansion, new service lines, and continued organizational growth.
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