Credit Union Operations Supervisor / Senior Credit Union Associate

Credit Union Operations Supervisor / Senior Credit Union Associate

Location: Largo, FL 

Position Type: Full-Time 

Compensation: Competitive salary based on experience

Benefits: 401(k) with company match, paid holidays, paid time off, health insurance, bonus program, and other benefits

Position Summary

ECU Credit Union is seeking an experienced and motivated credit union professional to join our team. This role is ideal for an individual with a strong background in credit union operations, regulatory compliance, and employee leadership. The successful candidate will help oversee daily operations, support staff development, ensure compliance with credit union regulations, and contribute to an exceptional member experience.

Primary Responsibilities

• Oversee and support daily credit union operations.
• Ensure compliance with applicable regulations, policies, and procedures, including Bank Secrecy Act (BSA) requirements.
• Administer and maintain IRA accounts, including processing transactions and member assistance.
• Supervise, coach, and develop a small team of employees.
• Assist with operational audits, reporting, and procedural improvements.
• Work closely with Supervisory Committee.
• Provide exceptional service and support to members.
• Collaborate with management on operational initiatives and strategic goals.
• Serve as a resource for staff regarding operational and compliance-related questions.

Preferred Qualifications

• Minimum of 3-5 years of credit union experience.
• Strong knowledge of:
  • IRA accounts and administration
  • BSA/AML compliance requirements
  • Deposit operations and member service functions
• Previous supervisory or management experience overseeing a small staff.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently and manage multiple priorities.

Bonus Qualifications

Experience with credit union back-office operations, including:

• Debit card management and processing
• Online banking/home banking platforms
• Zelle administration and support
• Electronic services and digital banking operations
• Core processing systems

What We Offer

• Full-time employment with a stable and growing organization
• Competitive pay based on experience and qualifications
• 401(k) retirement plan with employer matching
• Paid holidays
• Paid time off
• Health Insurance
• Bonus Program
• Professional growth and development opportunities

To Apply: Please submit your resume and a brief cover letter outlining your credit union experience and qualifications.

Equal Opportunity Employer: We are committed to creating a diverse and inclusive workplace and welcome applications from all qualified individuals.