Customer Experience Specialist
Awards Trophy World
Job Description
Job Description
Customer Experience Specialist
Company: Awards TrophyWorld
Location: Miami, FL
Job Type: Full-Time | In-person | Monday–Friday 8:30 AM–5:00 PM
Join a Team That Celebrates Success!
Awards TrophyWorld has been a leader in recognition products in South Florida for over 60 years. From trophies and plaques to custom apparel and promotional items, we help people and businesses celebrate their biggest moments.
We’re looking for a Customer Experience Specialist who can provide friendly, professional service to walk-in and phone customers in our showroom. If you enjoy helping people, love organized environments, and have a talent for customer communication, this role is for you.
Responsibilities
- Welcome customers into our showroom and help them explore product options
- Answer incoming phone calls and assist with orders
- Prepare accurate quotes and enter orders into our system
- Recommend related products to enhance the customer’s experience
- Build long-term relationships with recurring clients
- Keep the showroom neat, clean, and well-organized
- Collaborate with the sales team to meet monthly goals
What We’re Looking For
- 2+ years of customer service or retail sales experience
- A warm, friendly, and professional attitude
- Excellent verbal communication and listening skills
- Fast learner, especially with new product catalogs and systems
- High attention to detail and organization
- Strong computer and order-entry skills
- Bilingual (English/Spanish) is a plus!
What We Offer
- Competitive pay (based on experience)
- Performance bonuses
- Paid vacation and holidays
- Accident and disability insurance
- Friendly, respectful workplace culture
- No weekends – Monday to Friday, 8:30 AM to 5:00 PM
How to Apply
Email your resume to:
View email address on us.fitly.work or View email address on us.fitly.work
Call View phone number on us.fitly.work and ask for E. Levy
To learn more about us:
\nCompany Description
Awards TrophyWorld has been a leader in recognition products in South Florida for over 60 years. From trophies and plaques to custom apparel and promotional items, we help people and businesses celebrate their biggest moments.
Company Description
Awards TrophyWorld has been a leader in recognition products in South Florida for over 60 years. From trophies and plaques to custom apparel and promotional items, we help people and businesses celebrate their biggest moments.
Vacancy posted 15 days ago
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