Thrift Store Production Associate

Job Description

Job Description

Description:

Join Our Team at the Communities In Schools of South Central Texas Thrift Store!

Communities In Schools (CIS) is seeking a passionate, community-minded Production Associate to join our team at the CIS Thrift Store. Our store plays a vital role in supporting local students and families, with proceeds directly benefiting Communities In Schools of South Central Texas programs and services. This is more than just retail — it’s an opportunity to make a difference every day while working in a dynamic, mission-driven environment.

Job Summary

The Production Associate plays a critical role in supporting the mission of the CIS Thrift Store by transforming donated items into high-quality, sellable merchandise. Working primarily in the backroom/production area, this position directly impacts store sales volume and revenue through efficient processing, quality control, and merchandising support. The Production Associate collaborates closely with Donor Services and Guest Services teams to ensure a steady, organized, and appealing flow of product to the sales floor.

KEY RESPONSIBILITIES

• Sort donated items by category according to established guidelines
• Inspect items for quality control, ensuring only sellable merchandise reaches the sales floor
• Price items accurately using company pricing standards
• Tag and prepare merchandise for display

• Move products efficiently through all production stages: donation intake, sorting, pricing, and sales floor placement
• Meet or exceed daily and weekly production targets (e.g., racks or carts processed)
• Maintain a steady workflow to support store inventory needs

• Assist with stocking, pulling, and rotating merchandise on the sales floor as needed
• Ensure merchandise is presented in an organized and appealing manner
• Provide basic guest assistance when working on the sales floor

• Partner with Donor Services and Guest Services Associates to ensure smooth operations
• Communicate effectively with supervisors regarding production progress and inventory needs

• Maintain a clean, safe, and organized work environment at all times
• Follow all safety procedures and operational guidelines

Qualifications

• Ability to work in a fast-paced, production-driven environment
• Strong attention to detail and quality standards
• Ability to lift, move, and sort donated goods (may include moderate physical activity)
• Strong organizational and time management skills
• Team-oriented with a positive, mission-driven attitude
• Basic customer service skills preferred

Physical Requirements

• Ability to stand for extended periods
• Ability to lift and move items of varying weights
• Frequent bending, reaching, and sorting activities

• High school diploma or equivalent preferred
• Previous retail, warehouse, production, or thrift store experience is a plus, but not required
• Ability lift 20 pounds unassisted