Counter Parts Sales Support

Parts Sales

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers' rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project's HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

Essential Position Functions and Responsibilities:

• Works on a team with the Outside Salesman for the Parts Department to support multiple product lines represented by HTS Central Texas.
• Possesses a mechanical comprehension of HVAC systems needed to establish a solution for customer's replacement parts and equipment needs.
• Establish and maintain good relationships with customers by meeting their expectations.
• Retain customer satisfaction by assisting customers with identifying parts, providing quotes and processing orders.
• Fulfillment of sales orders, which includes, placing orders with manufacturers, track shipping and complete invoicing for processed orders.
• Maintain warehouse and show room inventory accuracy.
• Stocks warehouse and Parts Department show room with parts and supplies.
• Inform customers on any updates and bulletins supplied by manufacturers.
• Coordinate shipping and receiving of freight for Parts Department related supplies and equipment.
• Accomplishes warranty administration on parts for all manufacturers.
• Executes freight claims for damaged goods.

Requirements:

• Heating, Ventilation, Air Conditioning, Construction or Parts Industry experience.
• Excellent initiative and interpersonal communication skills.
• Strong PC skills in Microsoft Windows 7 Professional and Outlook.
• Ability to operate warehouse machinery.
• Frequently lift up to 50lbs.