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Office Manager

Serra SOL Memory Care

Office ManagerRiver’s Edge | On-Site | Sacramento, CARiver’s Edge is looking for an organized, detail-driven Office Manager to be the go-to person for recruitment, training, accounts payable, accounts receivable, and front desk operations at our community. If you thrive on keeping people and processes running smoothly — and you care about doing that work with professionalism, integrity, and compassion — we'd love to hear from you.What You BringA bachelor's degree in business, accounting, or finance is preferred, along with recruiting/training experience and prior office management or business office experience.Strong computer skills, including comfort with web-based systems and cloud storage (OneDrive, Dropbox, MS Office Suite) and experience running virtual meetings via Zoom, Teams, or similar platforms.Very strong organizational skills is a requirement to be successful in this role.A detail-oriented, accurate approach to work, with the ability to problem-solve, think critically, and juggle multiple priorities in a fast-paced, service-oriented environment.Strong communication skills across all levels of the organization, sound judgment in maintaining confidentiality, and a team-first mindset.Customer service expertise – treat all people as the customer – internal and externalThe physical ability to sit and work at a computer for extended periods, occasionally stand, walk, and assist others (including residents), and lift up to 35 lbs.What You'll Be DoingPeople ExperienceOwn the hiring process from posting openings and screening resumes to scheduling interviews, extending offers, and coordinating onboarding for new hires.Manage background checks, I-9 compliance, new hire personnel files, and required paperwork and signatures.Coordinate benefits enrollment, training completion (including Relias modules), and quarterly compliance audits of employee files.Assist to approve hourly timecards and adjustments, support the annual performance appraisal process, and help with disciplinary actions and corrective documentation when needed.Keep employee records current in the HRIS, from promotions and pay changes to status and supervisor updates.Assist visitors, families and residents as needed or route them to the correct people to assist.Accounts Payable & ReceivableReceive, organize, validate, and route invoices for approval, and follow up with vendors as needed.Submit resident changes (move-ins, move-outs, level-of-care changes, room transfers) to corporate accounting promptly.Process rent collection and deposits via RealPage, and keep resident billing and collection notes accurate and up to date.Front Desk & SupervisionOversee front desk and receptionist coverage, including recruiting, hiring, training, and day-to-day performance management.Step in to cover the front desk when needed and serve as a welcoming first point of contact for residents, families, and visitors.Reporting & Team CollaborationPrepare monthly reports for the Executive Director on trends like turnover, overtime, and cost changes.Partner closely with the community team and corporate accounting to keep communication and operations running smoothly.Bring Agemark's core values — Professionalism, Integrity, Compassion, and Commitment — to work every day.What We OfferA meaningful role at the center of a senior living community, where your work directly supports staff, residents & families.A collaborative team environment grounded in Agemark's core values and a genuine commitment to doing right by the people we serve.The opportunity to build broad, cross-functional experience across HR, accounting, and operations.Bonus potential based on personal performance and property performance to which you contributeGrowth opportunities including tuition reimbursement and collaborations with universities for discounted or fully paid tuition (based on eligibility)Daily Pay to access your earned wages earlyCompetitive pay and benefits package with many ancillary offerings to choose from.401k with a matchPet insurance and many other perks availableInterested? Apply today to join the River’s Edge team as our next Office Manager.EOEIND2

Vacancy posted 11 hours ago
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