Dining Room Hospitality Host
Chick-fil-A
Dining Room Hospitality Host
The Dining Room Hospitality Host is the face of hospitality in our restaurant. This role ensures that every guest who steps into Chick-fil-A Wentzville feels welcomed, cared for, and appreciated. The ideal team member creates memorable experiences by maintaining a clean and orderly dining environment, proactively serving guests, and embodying genuine kindness and service-minded leadership.
Key Responsibilities
Guest Hospitality & Service
- Greet every guest with warmth, kindness, and a genuine desire to serve.
- Give every guest a warm, fond farewell and thank them for visiting.
- Proactively assist guests with needs such as refills, table service, high chairs, condiments, packaging, and carrying trays.
- Create a comfortable dining experience by anticipating guest needs before they ask.
- Engage guests in friendly conversation while upholding professionalism.
- Support curbside, mobile dine-in, and delivery-related needs when applicable.
Dining Room Cleanliness & Organization
- Maintain a spotless dining room through continuous table touches, trash monitoring, and restocking.
- Ensure restrooms remain clean, sanitized, and stocked at all times.
- Keep condiment stations, beverage areas, and utensil stations clean, organized, and replenished.
- Assist in maintaining outdoor dining areas.
- Follow all food safety and sanitation protocols consistently.
Proactive Operations Support
- Identify emerging needs during busy periods and communicate effectively with the Front-of-House team.
- Support team members by resetting trays, stocking supplies, and pivoting where needed.
- Help manage dining-room flow and seating availability during peak hours.
Brand Representation
- Demonstrate Chick-fil-A's core values: We're Better Together, We're Here to Serve, We're Purpose Driven, We Pursue What's Next.
- Uphold a friendly, positive, and servant-hearted attitude at all times.
- Maintain a professional appearance according to Chick-fil-A uniform standards.
Preferred Traits & Qualifications
- Naturally hospitable, warm, and welcoming.
- Service-minded, with a strong desire to help others.
- Proactiveable to anticipate needs before being asked.
- Clean and organized; takes pride in maintaining a beautiful environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, team-oriented environment
- Ability to be on your feet for multiple hours, bending, and lifting up to 25 pounds.
- Reliable, punctual, and coachable.
Benefits
- Competitive pay
- Flexible scheduling
- Growth and leadership development opportunities
- Free meal during shifts
- Positive and supportive work environment
- Sundays off
Chick-fil-A - Wentzville 1918 Wentzville Pkwy, Wentzville, MO, 63385
Chick-fil-AVacancy posted 5 days ago
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