Retail Store Manager

Location 10280 U.S. 431,New Hope, AL, 35760,United States Job Category Store Leadership, Retail, Customer Service Industry Convenience Stores, Gasoline Distribution, Leadership Required Degree NONE Manage Others Yes Title: Team Leader Reports to: District Leader Function: Promote store sales and growth through quality leadership Responsibilities to Store Personnel Fully train and develop all employees Fully develop an Assistant Team Leader if required in the store Communicate and delegate work in an appropriate manner Hold employees accountable for their performance and actions Conduct regularly scheduled store meetings Provide accurate, timely employee evaluations and feedback Follow up on employee goal progress and provide assistance as needed Accurately and consistently document employee performance Complete employee paperwork when due (new hire, evaluations, etc.) Send employees to training programs as scheduled Effectively counsel and motivate employees on job related matters Responsibilities in Loss Prevention and Control Factors Control of cash and inventory loss through effective management Conduct inventory counts as scheduled and resolve variances immediately Complete the Inventory Shortage Action Plan as directed Maintain organized, clean, and secure storage areas Maintain and evaluate store tracking charts each day Maintain open communication with the District Leader (Weekly counts - beer, soft drink, sandwiches. Daily - cigarettes, others as needed) Responsibilities in Completion of Reports and Paperwork Complete all paperwork on time (daily and other) Make all deposits on time and fax/email copies to the SupportCenter Ensure accuracy in all paperwork Maintain all paperwork in an organized and secure manner Maintain a professional rapport with Support Center personnel Responsibilities in General Store Operation Ensure store is open during designated hours Maintain an adequate and appropriate staff Adhere to contract agreements Maintain the store and premises in a safe, secure manner Maintain inventory levels to avoid out-of-stock and overstock situations Comply with all laws, rules, regulations, and policies Complete assignments as directed Responsibilities to Image Maintain store image standards each day Ensure compliance of all employees to the company uniform policy Present self in a neat, clean, professional manner See that employees present themselves in a neat, clean, professional manner Responsibilities to Sales Promote suggestive sales through training, example, and reinforcement Adhere to pricing policies and maintain an accurate, current pricebook Achieve sales goals Responsibilities to Service Promote the practice of "Greet-Smile-Thank" through training and example Promote proper use of Empowerment Vouchers by employees Resolve customer complaints in a timely, professional manner Responsibilities to Profitability Operate the store in as profitable a manner as possible Control expenses Operate within all budget limits Work diligently to maintain low levels of employee turnover Responsibilities to Goal Setting Maintain personal professional development through effective goal setting Set goals for improved store operation on a regular basis Sets realistic, challenging, measurable goals Achieve personal goals and learn from the attempted goal process Follow up on goals for self and personnel to ensure progress Required Skills, Abilities, and Characteristics Able to lift 50 pounds Able to stand for long periods of time (8 hours or more) Able to work in a team Willing to do repetitive work Dependable What We’re Looking For Bachelor’s Degree or equivalent Minimum 3-5 years of operational leadership experience Friendly & Outgoing Ability and desire to self-start Able to effectively communicate verbally and in writing Comfort and confidence in working with all levels of an organization Comfort and ability work in a fast-paced, ever-changing environment #J-18808-Ljbffr