Telecommunications Attendant I

Telecommunications Attendant Trainee

LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Location: Stanford, CA 94305 - Onsite Duration: 20-Jul-2026 - 18-Oct-2026 PR: $23.59 per hour - $25 per hour.

Training and Shifts:

• 3 to 6 weeks of training M-F 5 am to 5 pm
• After training, the shift will be fixed between 5 am and 11:30 PM, and they will be notified before work

Requirements:

• Experience working in a customer service-oriented environment, demonstrating the ability to handle high volumes of calls, preferably in a university or medical center setting.
• Strong command of English with polished telephone etiquette; ability to communicate clearly and effectively in both spoken and written forms.
• Ability to interface effectively with high-level professionals, managers, supervisors, and other clients; maintain professionalism in all interactions.
• Ability to exercise tact and diplomacy under pressure, while maintaining a calm demeanor and focus on customer needs.
• Proficiency in operating all telecommunications equipment, with documented keyboard skills (corrected typing rate of 40-50 words per minute).
• Hands-on experience with MAC or DOS systems and console operations; familiarity with automated paging systems.
• Capacity to work in a team environment, contributing toward shared service goals and actively participating in team efforts to enhance service quality.