Scheduling Coordinator

$20 - $30 per hour

Mason Pro Services

Chandler, AZ

Job Description

Scheduling Coordinator

Location: Chandler, AZ

Pay Range: $20.00 - $30.00/hour (based on experience)

Schedule Options:

7:00 AM - 3:00 PM
9:00 AM - 5:30 PM

About the Role

Do you thrive in a fast-moving environment where priorities shift and no two days look the same?

We're looking for two Dispatcher / Routing Coordinators to help manage technician schedules, optimize routes, and keep service operations running smoothly.

This role blends logistics, communication, and real-time problem-solving.

What You'll Enjoy Here

Team-oriented environment where dispatch and field work closely together
Leadership that supports efficiency and process improvement
Opportunity to grow into senior dispatch or operations roles
A fast-paced role where your decisions directly impact success

Key Responsibilities

Build and adjust daily technician schedules
Optimize routes to reduce drive time and increase productivity
Communicate delays, updates, and job changes to customers
Work closely with technicians to manage workflow in real time
Track job progress and proactively resolve scheduling conflicts
Maintain accurate job and customer data in ServiceTitan
Help identify opportunities to improve scheduling efficiency

Qualifications

Required:

Prior experience in dispatching, routing, or service coordination
Strong organizational and multitasking abilities
Ability to think quickly and adjust plans as needed
Clear communication with both customers and field teams

Preferred:

Experience in HVAC, plumbing, or home services
Familiarity with ServiceTitan or similar systems

Who Succeeds in This Role

Someone who enjoys problem-solving under pressure
Highly organized and detail-focused
Comfortable making decisions quickly
A team player who communicates effectively with field staff

Why This Role Matters

Dispatch is the backbone of service operations.

When scheduling is tight, routes are efficient, and communication is clear - the entire company performs better.

Apply

Vacancy posted 12 days ago

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