Field Service Technician - Madison WI

Job Title Field Service Technician Location Madison, WI Position Summary & Key Areas of Responsibility Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry? Pay and Benefits Hourly Pay Range: $18 to $20, depending on location and experience levels Overtime available at time and a half 7 paid holidays and 6 paid floating holidays Paid vacation – up to 80 hours in your first year 401K savings and retirement plan Company-provided, business-use-only vehicle Medical insurance available immediately NCR Voyix Field Services creates value by delivering solutions that build long-term customer relationships. As a first line of response, you will communicate openly and effectively to identify and resolve issues—often before they arise—using training provided by NCR Voyix to deliver the right solution at the right time. Our virtual and hands‑on training enables rapid learning and real impact. NCR Voyix is committed to developing its people through a strong learning community supported by dedicated teachers, mentors, and coaches who collaborate across territories. NCR Voyix is dedicated to fostering a diverse and inclusive workplace where employees feel valued and empowered. This role helps keep global commerce running and proudly represents the NCR Voyix brand. Responsibilities Perform customer installations, maintenance, and service calls promptly and effectively Service electromechanical equipment, including self‑checkout systems, within an assigned territory Conduct maintenance, repairs, preventive maintenance, and system overhauls Basic Qualifications Local candidate to specific geographic area Authorized to work in the U.S. At least 18 years of age Have a valid driver’s license and driving record that satisfies NCR fleet requirements PC skills, basic electronic skills, and some specific hardware and operating system familiarity Ability to perform essential functions of the job with or without a reasonable accommodation Prolonged travel with driving several hours per day Rotating and weekend shifts Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size Preferred Qualifications Familiarity with large servers, mainframe computers, and imaging software A+ Certification, CompTIA, N+ Certification One or more years of related experience Offers of Employment Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. #J-18808-Ljbffr