Global IT Service Desk Leader
Lumentis
Lumentis is seeking a Service Desk Manager to own the employee IT experience across the globe. You will lead the global service desk, implement a modern platform, and drive service quality through KPIs and SLAs to ensure timely, friendly IT support for all employees. The role requires 7+ years in IT support/service desk, hands-on experience with ServiceNow, Freshdesk, Ivanti Neurons, ITIL mastery, and a proven ability to manage multi-site operations. #J-18808-Ljbffr Lumentis
Vacancy posted 1 day ago
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