General Maintenance Assistant

Handyman

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $17.00.

A Handyman will support the "Manager" in a safe, efficient, and professional manner with preventative, corrective, and general maintenance for the Client. Other duties include, but not limited to, daily assessments of systems, maintaining a clean working environment, and other various duties as assigned by the Manager, while adhering to all HS&E standards. The Handyman is responsible for performing preventative maintenance in accordance with the CMMS schedule, assisting other maintenance personnel with repairs to electrical, plumbing, HVAC systems, general facility and grounds infrastructure, and providing general laborer support. The Handyman is also responsible for following all processes to support client satisfaction. The Handyman is an entry level, general labor position.

Position Duties / Responsibilities % Time Spent

• Performs general handyman tasks around the facility including door repairs, setups, light mechanical, light plumbing repairs, paint, patch, light bulb replacement, and other general laborer tasks as directed by the Manager 35%
• Resolves client customer work order requests on computer-based work order system 25%
• Assists tradesmen with repair, adjustment and maintenance of HVAC, mechanical, electrical, plumbing systems and associated equipment as directed by the Manager 15%
• Performs and documents maintenance and repairs in a timely and accurate manner 10%
• Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workspace 5%
• Performs manual labor tasks such as loading, unloading, lifting, and moving materials 5%
• Performs general building rounds and is responsible for reporting conditions observed 5%

Minimum Requirements

• High school diploma or equivalent
• Must be 18 years of age
• 0-1 years in Facility Maintenance or related field
• Valid state driver's license with clean MV record (if operating moving vehicles)
• Any trade certificate (desired)

Ability to read, write, and communicate in English required

Works and participates well as a team member

Communicate well with others; clearly write and speak to clients, superiors, coworkers

Good organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the job

Presents self in professional manner: neat appearance and grooming.

Able to produce a quality work product in a prompt, safe and efficient manner

Ability to work without supervision and appropriately with multiple deadlines

Maintain a good attendance record, including notification in the event of tardiness and absence

For internal candidates, must constantly receive a "meets expectations" job performance review

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations

Ability to calculate figures and amounts

Computer Software: Microsoft Word, Microsoft Excel, Internet Explorer – general experience

Ability to communicate well with customer, manager, and coworkers

Strong customer service skills

Competency with basic hand tools

Competency with basic power tools

Identify if the position has management responsibilities by the following definitions:

• Manage/Supervise TS Members - Has direct reports, manages/supervises TS resources
• Manage Process/Project – If the job oversees work process and/or workflow but does not directly manage/supervise
• Individual Contributor – If there is no management responsibility.

The Handyman does not supervise other ISS TS personnel or third-party vendors.

While performing the duties of this job, the Handyman is regularly required to stand at eight-hour intervals with occasional scheduled breaks, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear. The individual frequently is required to climb stairs and ladders. The individual must regularly lift and/or move up to 70 pounds, at higher than chest level and be able to tolerate adverse working conditions due to climate and tolerate extreme temperature changes.

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.