Microsoft 365 Pre Sales Engineer

Job Description

Job Description

KTL Solutions is looking for a M365 Pre Sales Engineer (PSE) to join our team and help KTL Solutions extend our delivery of solutions nationwide. The PSE is a presales resource that will support and collaborate with the Sales team on the consultative discovery of the client’s business goals, objectives, and challenges, and then translates them into effective technology solutions within the M365 and extended KTL Solutions portfolio.

The ideal candidate will have a broad understanding of the Microsoft ecosystem specific to the Microsoft 365 suite of products and have demonstrated experience in pre-sales activities to include solution development, Cloud, Office 365, Identity and Authentication, and Microsoft Enterprise Applications. We are looking for someone who has a solid understanding of Microsoft Solutions and a desire to work hard and learn fast while helping our clients succeed with their business goals.

The PSE will play a key role in shaping the strategy and implementation of a customer’s Microsoft 365 (M365) Solution Strategy. The PSE will directly work with the Sales Team, business stakeholders, technology leadership, and delivery teams to understand the goals of an organization and design solutions that help an organization achieve digital transformation.

Position responsibilities include:

Orchestrate discovery calls and drive strategic technology conversations with customers and their key stakeholders

Developing relationships with strategic prospects and creatively engaging them in differentiated, value-added conversations that convert to opportunities and profitable wins.

Designing and positioning services and technology solutions that draw upon the full scope of KTL Solution’s capabilities to address the business and technical needs of prospects and customers.

Identifies new areas and business processes where Microsoft 365 Solution such as Exchange Online, OneDrive, Teams, Intune, and others can be leveraged and facilitates continual process improvement

Delivering consultative and technical services as required to capitalize on revenue-generating opportunities, nurture customer relationships, and demonstrate KTL Solution’s credible expertise in our chosen solution areas.

Creatively differentiating and promoting KTL Solutions as the “go-to” provider for our chosen partners in Modern Workplace and Cloud Computing

Work with Project Management to ensure an effective transition from the sales phase to the delivery phase and address exceptions that might arise during project execution.

Participate in quarterly sales briefings to communicate the status of current opportunities and share insights that aid the sales process.

Use KTL Solution’s social platforms, including but not limited to LinkedIn and Twitter, to build awareness of the company and its offerings, and engage with customers.

Challenge customers using your skills, insight, and experience to guide clients toward solutions. You must be able to challenge their beliefs with well-researched, tailored insights, bringing in creative and business-savvy solutions that drive the sale and maximize outcomes.

Maintain knowledge of eligible incentive programs that clients can utilize to engage KTL Solutions.

Participate in Microsoft planning sessions and support the internal team with upcoming relevant changes to be aware of to support the client.

Lead and deliver workshops and envisioning sessions with clients and prospects to assist in education and positioning of solutions.

Scope work and proposals for KTL Solutions Portfolio solutions. In a hands-on role, you must be able to act under pressure and show wisdom and leadership, often for an audience of top-tier executives. This includes creating Statements of Work with work scope and deliverables, project costing, and other related activities.

Desired Qualifications and Experience:

Friendly, positive, and engaging attitude!

Possess M365 Certifications

3+ years’ experience within Microsoft or the professional services/consulting industry

Proven track record of building deep technical relationships with senior executives and growing customer success

Presentation skills with a high degree of comfort with a variety of audiences both large and small

Prior work experience in consulting/architecture preferred

Problem-solving mentality leveraging internal and/or external resources

Exceptional verbal and written communication

Must be willing to work from home, work from the office, travel with periodic overnight stays as needed or wherever is most appropriate to achieve customer success

Willingness to go above and beyond to ensure complete customer satisfaction

Ability to thrive in a fast-paced, customer-focused, dynamic environment

We are a fast-paced, exciting and results focused, culture that is made up of engaged team members that love working with people and delivering results. At KTL Solutions, you will be empowered to be creative in how you meet your goals, how you stretch your capabilities and how you go about solving our client’s challenges. You will also be supported by some of the brightest and most talented Sales, Delivery and Operations team members in the business. The only limit to your growth will be what you can get done.