Warranty Representative / Customer Service

Forest River

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Warranty Representative.

Responsibilities

Provide Technical Support to our Dealer base (via phone/email).
Authorization of warranty claims
Provide Customer Service to both Dealer and Retail base (via phone/email).
Provide Production Support and help with Problem Resolution.
Develop Troubleshooting documents.
Learn product line from frame to final.

Qualifications

Attention to detail and accuracy
Intermediate computer skills, familiar with Microsoft Office programs
Prefer a certain familiarity or general knowledge of RV parts, or an understanding of electrical/technical systems
Must have excellent written and verbal communication skills
A desire to provide extraordinary customer service to the dealer/customer network
Able to work within a group and transition between responsibilities given
Willingness to learn many different components of a RV

Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.

Apply

Vacancy posted 5 days ago

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