Grandbridge Loan Administration Analyst / Associate
Truist
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Please review the following job description:
Perform loan administration duties for commercial real estate loans as well as the general enforcement of loan documents on behalf of the lender. Support the functions of Document Administration, New Loan Set-up, Tax and Insurance Administration and Customer Service. Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.- Perform new loan boarding and servicing-system setup for commercial real estate loans.
- Review executed loan and transaction documents to identify key servicing requirements and translate those requirements into an accurate servicing setup.
- Board and validate CMBS, SASB, master servicing, and other commercial real estate transactions based on experience level.
- Understand and validate complex loan structures, including component-level information and collateral relationships.
- Validate loan balances, payment terms, interest rates, payment dates, escrow and reserve requirements, collateral information, and other key servicing data against governing documents.
- Identify instances where boarding data, transferred servicing data, or system information does not agree with executed loan documents.
- Research and reconcile discrepancies involving payments, balances, interest calculations, escrow amounts, and other servicing data.
- Support servicing transfers and portfolio conversions by validating transferred information against governing documents and servicing records.
- Document validation work, exceptions, corrections, and conclusions clearly enough for another analyst, manager, quality-control reviewer, or auditor to follow.
- Escalate exceptions or conflicting information when the governing documents do not provide sufficient support for a servicing determination rather than making unsupported assumptions.
- Perform loan boarding quality-control activities and ensure identified exceptions are appropriately resolved before final validation.
- Maintain loan documentation through established imaging, retention, and workflow processes.
- Support release/satisfaction processing, UCC administration, and customer service inquiries.
- Take ownership of assigned loans through the onboarding and validation process, with the level of independence appropriate to experience.
- Identify opportunities to improve or automate loan onboarding, reconciliation, exception-management, and quality-control processes.
- Mortgage Banking experience
- Knowledge of commercial loan servicing
- Direct CMBS and/or master servicing experience.
- Experience with SASB or other complex commercial real estate transactions.
- Experience with loan components and complex collateral structures.
- Experience with servicing transfers or loan portfolio conversions.
- Knowledge of investor reporting or securitization-related servicing.
- Post-closing or commercial loan-document review experience.
- Experience performing loan boarding quality control or operating within a formal control environment.
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