Field Service Technician

Job Description

We are seeking adaptable, professional, and hands-on Field Service Technicians to support two a large-scale PC deployment effort. This role is critical to ensuring smooth operations across multiple clinical and administrative locations in rural New York.

Key Responsibilities:

• Assist with the deployment of Cisco switches, routers, and endpoints under the direction of network engineers.

• Support PC imaging, customization, deployment, and asset recovery.

• Perform unboxing, burn-in testing, tagging, and documentation of IT equipment.

• Travel to various clinics and hospital locations within a 20–30 mile radius of either Cooperstown Hospital or Herkimer, NY

• Work collaboratively with team leads and senior technicians to execute installations and troubleshoot issues.

• Maintain accurate records of deployed and recovered assets.

• Follow established procedures and adapt to site-specific requirements.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 1–3 years of experience in IT support, field services, or hardware deployment preferred.

• Basic understanding of networking concepts and Windows-based systems.

• Strong communication and interpersonal skills.

• Ability to follow instructions, work independently, and adapt to changing priorities.

• Valid driver’s license and reliable transportation required (mileage reimbursed for work-related travel).

• Professionalism and reliability are essential, especially in clinical environments.