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Meeting & Guest Services Coordinator (Temporary)

Cleveland Foundation

Meeting & Guest Services Coordinator

The Meeting & Guest Services Coordinator provides short-term support for meeting and guest services operations during a busy period. This role ensures meeting spaces are prepared, assists with logistics, and supports a seamless guest experience. This is a temporary, part-time assignment (46 weeks, approximately 2535 hours per week depending on event activity).

Key Responsibilities

  • Set up and maintain meeting rooms, ensuring spaces are clean, organized, and ready for use
  • Provide on-site meeting support, including basic troubleshooting and coordination with vendors
  • Greet and assist guests, serving as a professional and responsive point of contact
  • Support scheduling updates, room changes, and meeting logistics
  • Address day-to-day operational or guest issues quickly and effectively
  • Coordinate with internal teams and service providers to ensure smooth operations
  • Assist with basic tracking of meetings, spaces, and related details

Competencies & Behavioral Expectations

  • Customer Service Orientation
  • Communication
  • Organization & Time Management
  • Adaptability
  • Problem-Solving

Required Qualifications

  • 13 years of experience in hospitality, office services, or customer service
  • Strong organizational and communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Professional demeanor with a focus on guest experience
  • Proficiency in Microsoft Office and basic scheduling tools

Preferred Qualifications

  • Experience supporting meetings, events, or office operations
  • Familiarity with vendor coordination or facilities support

Work Environment

  • On-site role with frequent interaction with staff, guests, and vendors
  • Requires standing, walking, and light lifting of materials
  • May require occasional extended hours to support meetings and events
Cleveland Foundation
Vacancy posted 5 days ago
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