Meeting & Guest Services Coordinator (Temporary)
Cleveland Foundation
Meeting & Guest Services Coordinator
The Meeting & Guest Services Coordinator provides short-term support for meeting and guest services operations during a busy period. This role ensures meeting spaces are prepared, assists with logistics, and supports a seamless guest experience. This is a temporary, part-time assignment (46 weeks, approximately 2535 hours per week depending on event activity).
Key Responsibilities
- Set up and maintain meeting rooms, ensuring spaces are clean, organized, and ready for use
- Provide on-site meeting support, including basic troubleshooting and coordination with vendors
- Greet and assist guests, serving as a professional and responsive point of contact
- Support scheduling updates, room changes, and meeting logistics
- Address day-to-day operational or guest issues quickly and effectively
- Coordinate with internal teams and service providers to ensure smooth operations
- Assist with basic tracking of meetings, spaces, and related details
Competencies & Behavioral Expectations
- Customer Service Orientation
- Communication
- Organization & Time Management
- Adaptability
- Problem-Solving
Required Qualifications
- 13 years of experience in hospitality, office services, or customer service
- Strong organizational and communication skills
- Ability to manage multiple tasks in a fast-paced environment
- Professional demeanor with a focus on guest experience
- Proficiency in Microsoft Office and basic scheduling tools
Preferred Qualifications
- Experience supporting meetings, events, or office operations
- Familiarity with vendor coordination or facilities support
Work Environment
- On-site role with frequent interaction with staff, guests, and vendors
- Requires standing, walking, and light lifting of materials
- May require occasional extended hours to support meetings and events
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