Facilities Engineer

Messaging Systems Engineer IIJoin in on the heart-warming journey with a team that is a top leader in the rehabilitation industry. Encompass Health is the leader in inpatient rehabilitation industry, you'll feel the Encompass Health difference as soon as you join. We collaborate and provide high-quality, compassionate, individualized care for our patients, allowing us time to get to know them and help them achieve their goals during their rehabilitation journey.Position PurposeMessaging Systems Engineer II is a mid-level position responsible for the day-to-day upkeep of core company systems through monitoring performance metrics, maintaining servers and software, updating servers and software, supporting technical incidences and user management and/or developing end-user business solutions. Systems Engineer II will support the following functional areas: Messaging.The position requires communication with end users and other IT professionals, communication with vendors, adherence to standard guidelines and policies, and ad hoc troubleshooting.Responsibilities and TasksMonitors performance metrics.Maintains and updates servers and software.Supports data and system needs of users and documents appropriately.Supports technical incidents and user management.Knows how to warehouse data, backup and recovery.Configures databases.Designs and implements business solutions.Defines data and system requirements.Performs ad hoc troubleshooting.This position must sit at our Home Office in Birmingham, ALMinimum Qualifications:High school diploma or equivalent required.Associate degree or Undergraduate degree preferred.Minimum 4 years of experience.Relevant Information Technology certifications preferred.Familiarity with regulatory compliance, including HIPAA, Sarbanes-Oxley, Privacy and Security, PCIIntermediate, demonstrated understanding in the following competency areas:Troubleshooting abilities in multi-tier architectureManage and maintain site-related documentationProduce progress, problem and status reports, as required by managementManage service providers for prompt problem resolutionIncident Management, Change management and Problem ManagementHardware installation, configuration and maintenanceSoftware installation, configuration and maintenancePerformance monitoring and tuningSystem backup and recovery methodsDisaster recovery processesGroup interaction and influence to accomplish tasks and solve technical problemsSmall project managementPeer trainingCapacity planningSmall-scale infrastructure design and implementationResearch and recommendation of solutionsMessaging Systems Engineer II requirements Experience in implementation, administration, and support of one or more of the following technologies:Microsoft SQL Server 2019 or later to support enterprise applicationsMicrosoft M365 Exchange OnlineMicrosoft SharePoint 2019 or later and M365 SharePoint OnlineMicrosoft M365 Defender and ComplianceMicrosoft Dynamics 365 CRM 9 or laterMicrosoft TeamsMicrosoft Power Platform and DataverseMicrosoft InTune Endpoint ManagementMicrosoft Azure DevOpsMicrosoft Active Directory and EntraMicrosoft Windows Operating SystemsProofPoint Email Gateway and Archive ServicesOpenText RightFax 10.6 or laterVideo CMS to support large corporations (Panopto)Scripting languages (PowerShell, Perl, Linux shell, etc.)A little about usWe're confident you'll see the difference the moment you join our team. Working at Encompass Health means working with a growing national inpatient rehabilitation leader. We're proud of our career growth opportunities and how our team members work together for the greater good of our patients. We've been named one of the "World's Most Admired Companies" and a Fortune 100 Best Companies to Work For Award, among others, which is pretty amazing.Our benefits start day oneAffordable medical, dental and vision plans for full-time and part-time employees and their families.Generous paid time off that accrues over time.Tuition reimbursement and continuing education opportunities.Company-matching 401(k) and employee stock purchase plans.Flexible spending and health savings accounts.A community of people who love what they do. Yes, we see that as a benefit.The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.