Field Sales Engineer, Service
Atlas Copco Group
Field Sales Engineer, Service
Quincy systems play an important role in our everyday lives. Compressed air is known as the fourth utility for good reason. It's essential for applications from aerospace exploration, food processing and packaging, to oil and gas production and refinement, and everywhere in between. Quincy Compressor dares to be the leader in the compressed air industry, always breaking boundaries to offer more to our customers across the world.
We are looking for a Field Sales Engineer, Service to join our team.
Your Role
Your mission as a Field Sales Engineer, Service is to develop and strengthen relationships with customers and internal partners by listening, creating value and by creating and following up on leads and opportunities that support business growth for our customers and our own business.
Your success is determined by your ability to be customer-oriented, while finding the most suitable value proposition for the customer. You will develop a strategic sales territory, new accounts, opportunities and call planning. You will follow market trends and look for innovative solutions for changing customer and market scenarios. You will report to the Regional Sales Manager, Service.
You will:
- Attend to incoming customer requests and develop those into cross-selling and upselling opportunities
- Follow up, qualify and respond to leads from different sources
- Collaborate with other areas and sales teams and departments to develop opportunities and strategies to retain or recover lost customers
- Conduct prospecting with defined target accounts, set up future meetings and develop sales opportunities
- Conduct the necessary sales process to create value for the customer and each stakeholder
- Identify and further develop contacts within each account
- Prepare quotes for Fixed Price Services, Service Plans, and other services
- Use business tools to gather necessary customer information for quoting, follow-up and to record activities
- Process orders received, maintaining the integrity of the post sales process by acquiring the necessary PO, documentation, approvals and contract review process
- Help with upkeep the installed base information and customers records in systems
- Provide feedback to sales and marketing teams on market activity, competition and other relevant information
- Conduct regular reviews with respective sales manager team
- Contribute to team efforts, meetings and discussions
To Succeed, You Need
- Two years experience in the service business, prospecting and conducting systematic sales process.
- Experience with compressed air systems or similar.
- A bachelor's degree in either management, business, administration, marketing, engineering or other technical specialization. Relevant related experience will be considered.
- Customer-oriented, able to understand customer needs and prioritize them accordingly
- A risk taker.
- Ability to lead yourself and are willing to act while coping with varied workloads.
- Well-versed with a computer, CRMs, and database management
In Return, We Offer You
- We believe there is always a better way. Open for change and feedback is what defines our culture.
- Support on your journey: individual learning opportunities, world-wide job opportunities, and on the job training.
- High standards for your workplace safety.
- A fair compensation package.
- Health insurance, paid leave, and retirement benefits.
- A diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.
You will be remote with a dedicated territory and report to our Alabaster, AL location.
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