Consumer Loan Documentation Administrator

Job Overview Starting Pay Rate is based on experience – Minimum hourly rate: $24.05. This department typically works Monday–Friday between 7am and 5pm. Once trained, the position can work a hybrid schedule. Supervisory Responsibilities None – the Consumer Loan Documentation Administrator does not supervise associates but is responsible for training and mentoring the Consumer Doc Prep Specialist I & II and serves as a department expert. Responsibilities Software Management Backup the Laser Pro Administrator in scheduling timely updates of releases to the test and live environments, troubleshooting problems, and testing new initiatives. Research Laser Pro Software Release Notes for upcoming legal, regulatory, or documentation changes that will affect consumer loan documentation. Test Laser Pro program in the test environment to ensure software is working properly before it can be rolled out to the live server. Open help tickets with our loan software vendor, Finastra, and record them on tracking SmartSheet. Research regulation changes and applicable software changes in the Finastra Knowledge Center. Backup the Commercial Loan Documentation Administrator. Consumer Loan Origination Software Review release notes for upcoming documentation changes and laws that will affect consumer loan documentation. Compare loan documentation imported through origination software to manually entered documentation to ensure verbiage prints as expected. Test release items in the origination software’s test environment. Research and track software issues on the department SmartSheet. Communicate and work with origination software employees on issues, fixes, and bank asks to improve the program and importing into Laser Pro. Loan Document Preparation Prepare loan document requests for closing in a timely and accurate manner, adhering to underwriter approval, loan policy, and applicable regulations (RegulationO, Military Lending Act, RegB, TRID). Communicate discrepancies with branch associates and consumer loan underwriters. Review data (UCC, property taxes, flood search, insurance, entity documents, appraisals, title commitments, vehicle titles). Ensure federal flood insurance regulations are met and protect the bank from penalties. Verify collateral value to loan amount percentage within Centier policies and debt‑to‑income percentage within policy limits. Research and report HMDA data accurately. Prepare survivorship/life tenancy affidavits, calculate escrow figures, and verify escrow requirements. Review personal trusts to determine borrowing requirements and place documents on hold when information is insufficient. Post‑Closing Review Review closed consumer loan files for accuracy, adhering strictly to bank policy and underwriter instructions. Organize closed loan file for imaging using Adobe. Document branch mistakes or oversights and provide written instructions for perfection of the loan file. Recommend process improvements based on file review findings. Report residential mortgages to the Indiana RREAL Database and the Illinois Anti‑Predatory website. Additional Duties & Responsibilities Review loan mistakes and revise write‑ups to ensure legality and bank protection. Create and send a monthly Document Oversight Report with error listings and branch accuracy percentages. Work with Talent Development to keep webinar training current. Cross‑train associates on tasks, loan preparation, and file review. TrackConsumer CDP team mistakes and report them to the team lead. Participate in special projects as assigned and give loan presentations at meetings. Maintain the Consumer Loan team’s vacation and call‑off schedule in the team lead’s absence. Mail and track consumer mortgages for recording and e‑recording with applicable counties. Update Prime Rate changes into LaserPro and prepare yearly HELOC early disclosure. Skills and Abilities Demonstrate Centier values and the Essentials of Excellence in all interactions. Provide highest levels of quality service to internal clients in a friendly, positive, and professional manner. Serve as a guide to branches regarding documentation requests and perfection processes. Engage in personal growth activities through internal and external training. Retain complex procedural information and apply it appropriately. Be organized, detail‑oriented, and able to multi‑task in a noise‑filled environment. Remain calm under stress and tight deadlines. Use Microsoft Office and financial worksheet functions. Communicate effectively verbally and in writing. Work independently and take initiative in learning and development. Be adaptable to change and proactively seek answers. Proofread and verify written materials for accuracy. Minimum Qualifications Bachelor’s degree preferred. 7 years of experience in consumer loan documentation. Internal Pay Level 8. Benefits Marathon Health Clinics providing free visits and prescriptions. Generous paid time off. Tuition reimbursement. 401(k) match. Associate Stock Ownership Plan. Daycare reimbursement. Free onsite fitness center and fitness reimbursements. Health and wellness programs. Voice with our Diversity/Equity/Inclusion Council. Career growth opportunities. Work/life balance initiatives. Disability Accommodation Statement Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process.If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at View phone number on click.appcast.io or send an email to View email address on click.appcast.io. Equal Opportunity Employer Statement Centier Bank is proud to maintain an inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Centier Bank