Front Desk Associate - 1st and 2nd Shift - WorldMark Angels Camp Resort

How You’ll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. Shift Details: Front Desk/Customer Service/Front Desk Agent – Open Availability 8:00am to 8:30pm, 8‑hour shift. How You'll Make an Impact: Bring smiles to guests from around the world by providing warm welcomes. Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions. Process cash and credit card transactions strictly following established procedures. Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities. Complete all check‑out procedures and verify that the correct charges and credits are reflected in guest folios. Reserve and confirm reservations for individuals and/or groups. Provide guests with room rate quotes. Respond to guest inquiries and concerns as quickly and completely as possible. What You’ll Bring: Professional appearance and a positive, can‑do attitude. Excellent communication skills and ability to read, write, and understand English. Ability to solve problems with minimal supervision. Basic math skills and knowledge of proper cash handling procedures. Ability to multitask and work in a fast‑paced environment. Strong attention to detail and organization skills. Basic computer and office skills. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week. Medical, Dental, Vision Flexible spending accounts Life and accident coverage Disability Paid time off, parental leave, and holidays (based on position; see recruiter for details) Wish day – paid time to volunteer at an approved organization of choice 401(k) with employer match (subject to eligibility requirements) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Compensation generally starts at $20.00 per hour. The actual hourly rate will be based on experience, education, skills, training, and work location. Equal Opportunity Employment: We are an equal opportunity employer, and all applications will be considered for employment without attention to membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to View email address on click.appcast.io, including the title and location of the position for which you are applying. #J-18808-Ljbffr Travel + Leisure Global Support Services (Philippines) Inc.