General Manager

Hotel Zephyr - Fisherman's Wharf General Manager

Ready to lead one of San Francisco's most iconic waterfront hotels? Hotel Zephyr is seeking an innovative, energetic, and guest-focused General Manager to oversee this vibrant lifestyle destination at Fisherman's Wharf. This is an exciting opportunity for a proven hospitality leader to inspire a high-performing team, deliver exceptional guest experiences, drive financial success, and continue building on the hotel's unique personality and market presence. If you thrive in a dynamic environment where creativity, culture, and operational excellence come together, we invite you to join our team.

Key Responsibilities:

• Provide strategic leadership for all aspects of hotel operations, including Rooms, Sales & Marketing, Finance, Human Resources, and Engineering.
• Develop and execute business strategies that maximize revenue, profitability, market share, and overall hotel performance.
• Foster a culture of outstanding guest service, associate engagement, and operational excellence.
• Lead, coach, and develop department leaders while promoting collaboration, accountability, and professional growth.
• Ensure exceptional service standards and maintain the unique lifestyle experience that defines Hotel Zephyr.
• Build strong partnerships with Davidson Hospitality Group leadership, ownership, community organizations, and local tourism partners.
• Monitor market trends, competitive activity, and guest feedback to identify opportunities for innovation and continuous improvement.
• Oversee budgeting, forecasting, revenue management, capital planning, and financial performance to achieve ownership objectives.
• Champion safety, quality assurance, and brand standards while creating memorable experiences for guests and associates alike.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• 3+ years of experience as a General Manager leading a full-service hotel or lifestyle hotel
• Demonstrated success driving financial performance, revenue growth, guest satisfaction, and operational excellence.
• Strong financial acumen with experience managing budgets, forecasting, labor, and expense controls.
• Exceptional leadership, communication, and relationship-building skills with the ability to collaborate effectively with associates, Davidson leadership, ownership, and community partners.
• Strategic thinker with the ability to identify opportunities, solve complex challenges, and execute innovative business initiatives.
• Proven ability to lead high-performing teams in a fast-paced, guest-centric environment.
• Passion for creating memorable guest experiences while fostering an engaging, inclusive workplace culture.

If you're ready to make your mark on one of San Francisco's most distinctive hotels, we encourage you to apply today. Join Hotel Zephyr and Davidson Hospitality Group to lead an exceptional team, inspire unforgettable guest experiences, and help shape the future of this iconic waterfront destination.

Salary Range: USD $180,000.00 - USD $220,000.00 /Yr.