PC Technician 2

Description:

IMPORTANT: Suppliers should not submit workers whose physical residence is within the following states due to Intuitive tax and operating entity structure: Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, and Tennessee. Please interpret this as Intuitive policy to which all suppliers are required to comply.

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Important Notes to supplier: *** (US)

• Sub-vending not allowed
• Worker need to be on your direct W2 .
• Need to do a proper-pre technical screening.
• Need to have recruiter screening summary on top of resume.
• Including Skill matrix and Writeup from worker on these skills is a plus.
• All past projects should have Durations and locations.
• Current location must be mentioned on top of the resume.

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Actual Title of the role: PC Technician 1

Duration: 1 year

Max BR: 30.42/hr.

Onsite/Hybrid/Remote: Onsite

Only Locals/Nonlocals can be submitted: Only locals

Mode of interview: Phone/In person

No of rounds of interview: 2

Top Skills:

Experience supporting Windows and macOS environments
Knowledge of computer hardware, imaging, and asset lifecycle management
Experience with ticketing systems (e.g., ServiceNow) and SLA-driven environments
Strong troubleshooting skills across hardware, software, and basic networking issues
Ability to manage workload independently and prioritize tasks effectively
Strong communication and customer service skills

Detailed Job description:

The Client Operations Remediation Support reports to the IT Operations leadership team and is responsible for supporting enterprise device updates, security remediation, and end-user computing initiatives. This role focuses on Windows 10 to Windows 11 upgrades, hardware refresh and replacement programs, endpoint security remediation, software deployment support, and device lifecycle management. The technician works closely with customers and IT teams to troubleshoot operating system and application issues, deploy and replace computing assets, maintain compliance with security standards, and ensure timely resolution of incidents while minimizing user downtime and meeting established service level agreements (SLAs).

Enable Skills-Based Hiring

No

Job Posting Type

Additional Details

• Pre-identified worker (First Name, Last Name) & Supplier Name : (No Value)
• Job Posting Type : Agency Recruited Worker Required
• Shift : Regular Shift
• Worker Legal Name (For Manager Sourced Only) : (No Value)