Senior Manager Production Experience and Marquee Content - Gartner C-Level Communities

Gartner C-Level Communities Production Experience Lead

The Gartner C-Level Communities (GCC) Production Experience Lead will drive operational enhancements for the Gartner C-level Communities (GCC) portfolio of events, with a primary focus on elevating the in-room content experience and bringing the GCC value proposition to life onsite at community events around the world. This role is responsible for standardizing event delivery, developing assets, and ensuring brand alignment to deepen engagement, strengthen loyalty, and accelerate growth. The Events Experience Lead will work cross-functionally with community, marketing and logistics teams to deliver consistent, world-class experiences that reinforce Gartner's reputation and value.

Primary Responsibilities:

• Lead the standardization and execution of the in-room experience for all GCC conferences, ensuring a global consistency and an exceptional attendee experience
• Partner with internal stakeholders to develop new processes to ensure flawless execution of on-site experiences
• Develop, maintain, and implement event assets, guides, and templates to support consistent delivery, brand alignment and enhance the overall content experience of the onsite experience
• Partner with marketing to ensure all on-site event touchpoints reflect the GCC value proposition and brand guidelines
• Collaborate with internal teams to reinforce GCC's market presence, key messages and customer loyalty
• Establish and implement a GCC branding guidebook and unified key messages for all onsite event elements
• Deliver training and resources to internal and external partners, ensuring globally consistent onsite delivery
• Gather and analyze feedback from internal stakeholders and community members to drive continuous improvement and innovation initiatives for an enhanced attendee experience
• Standardize event processes and run-of-show documentation for scalable, globally consistent execution
• Support the implementation of best practices and operational improvements across the GCC portfolio

Stakeholder Collaboration:

• GCC Production, Operations, Logistics and Content Teams
• GCC Marketing and Brand Teams
• GCC Community Engagement Teams
• External Vendors and Partners

Expected Results:

• Consistent delivery of world-class attendee experiences at all GCC events
• High attendee/community satisfaction scores and engagement metrics
• Increased adoption of standardized assets and messaging guidelines
• Strengthened brand reputation and market presence
• Continuous process improvement and innovation
• Excellent working relationships across teams and stakeholders
• Ability to manage multiple projects and priorities simultaneously

Qualifications:

• Bachelor's degree or equivalent
• 5-7+ years' experience in conference management, conference project management, content production, event production or related fields
• Strong project management skills and attention to detail
• Experience with agency and vendor management
• Excellent communication, collaboration, and stakeholder management abilities
• Demonstrated ability to drive process improvement and standardization initiatives
• Passion for delivering exceptional customer and community experiences
• Strong process improvement and documentation abilities
• Creative thinker with attention to detail
• Executive presence and confident decision-making
• Willingness to travel as required

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 81,000 USD - 122,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at View phone number on talent.com or by sending an email to View email address on talent.com.

Job Requisition ID:107423

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