Claims Casualty Manager

Job Description

Job Description

Position: Claims Casualty Manager

Location: Franklin, TN

Duration: Full-Time

We are seeking an experienced Claims Casualty Manager to lead a Casualty Claims Unit handling automobile bodily injury (BI) and uninsured motorist (UMBI) claims. The role is responsible for team leadership, claim strategy, operational performance, and ensuring efficient, fair, and compliant claim resolution.

Required Experience

• A minimum 10 years claims experience with at least 2 of those years in supervisory positions.
• Knowledge:  Thorough knowledge of automobile insurance claim practices and procedures, with special emphasis on non-standard automobile claims.
• Expertise in all facets including PD and Casualty claims and knowledge of the civil laws and insurance regulations within the 9 states being operated in.
• This person must also have working knowledge of the Underwriting side of the business and how it affects the claim handling process.
• General knowledge of claims systems, such as SIS, SDS, PMSC, or other branded or proprietary software.
  

Education

• College degree required
• A Law Degree or Professional designation from our industry such as a CPCU is strongly preferred
• Management of 3-5 Supervisors who have 5-6 Casualty Adjusters each.
• Roundtable large files with Director of Casualty Claims, Litigation Manager, and/or VP of Claims.
• Responsibility for the Average Paid metric for BI and UMBI claims closed and timely settlements/closures.
• Responsibility for maintaining excellent quality of work product in the Claims Department by means of our internal audits.
• Responsibility for encouraging our BI Cashout program including the use of our Meds Incurred and Future Meds releases.