Customer Experience Consultant

Customer Experience Consultant (Sales Advisor)

If you're passionate about helping others and have a natural ability to create great relationships, and prefer a fast paced environment with lots of customer interaction, then we want to talk to you! We don't just sell vehicles, we deliver exceptional customer service to help solve problems for our customers.

Stew Hansen Buick GMC, a Ken Garff Automotive Dealership, is currently looking for a Customer Experience Consultant (Sales Advisor) that aligns with our core values and acts with respect, integrity, growth, humility, and teamwork.

You should apply if:

• You have desire to grow personally and professionally
• You are resilient
• You have an infectious personality
• You want to have control of your finances with a commission pay plan
• You thrive off adversity
• No prior sales or automotive experience required!

Five-day work week with split days off on Sunday and a day during the week.

Looking for:

• Friendly and cooperative demeanor; quick to connect and build relationships with others
• Easygoing, uninhibited, and comfortable working with others
• Persuasive with a strong drive for results
• Tolerant of uncertainty
• Prior experience in sales or customer service preferred
• Must be 18 years or older and be authorized to work in the U.S with a valid in-state driver's license and a good driving record, per company standards
• High School Diploma or equivalent

Why you'll love working with us:

• Competitive compensation package and 401k with company match
• Wellness Time Off, plus holidays, plus a Personal Purpose Day
• Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
• Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
• Year-end bonus program for ALL employees (Garff Giveback)
• Employee discounts on vehicle purchase, parts, service and more!

What you'll do as a Sales Advisor:

• Enthusiastically lead customers through their sales journey
• Professionally represent the dealership and maintain high customer satisfaction via frequent and friendly follow-up
• Respond to and communicate with potential prospects (web lead, phone lead, store lead)
• Frequent training to develop sales skills and product knowledge

Will you join us as a new Sales Advisor? Will you throw your energy and focus behind what we're doing? Will you live our values and do things differently than you've ever done them? Will you listen and build trust and foster relationships? This organization, that started as an idea by a man named Ken Garff way back in 1932, needs you.