Medical Receptionist Pulmonary, Critical, Care & Sleep Ann Arbor

Employment Type:

Shift:

Description:

Medical Receptionist

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Medical Receptionist to join our this role youll serve as the first point of contact for patients helping create a positive experience while supporting efficient office operations and exceptional patient care.

What Youll Do:

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule confirm and reschedule appointments.
• Answer phones respond to inquiries and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications paperwork and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

General Requirements:

• EDUCATION: High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school. Course work in insurance/billing medical practice education or seminars are preferred but not required.
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE: 1-2 years of experience in a medical or physician office or customer service environment preferred.

Why Join Trinity Health IHA Medical Group

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group we are committed to delivering outstanding patient care through our core values of Commitment Advocacy Respect Efficiency and Service. If youre passionate about helping others and providing exceptional customer service wed love to hear from you.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.

Required Experience:

Junior IC