Front Desk Specialist, Bilingual

Locations East Tulsa, Tulsa, OK 74129, USA On‑site Full‑Time Requisition #: FRONT005875 Description JOB SUMMARY : The Front Desk Specialist will be the first point of contact for clients, guests, and employees, providing exceptional service while managing front desk operations efficiently. Responsibilities include handling inquiries, scheduling appointments, managing administrative tasks, and ensuring a welcoming and organized reception area. Position Specific Duties & Responsibilities Greet and assist visitors with a friendly and professional demeanor. Answer and direct phone calls, emails, and inquiries promptly. Schedule appointments, meetings, and manage calendars as needed. Open and close building daily. Maintain an organized and clean reception area. Assist with administrative tasks such as data entry, filing, and document management. Coordinate incoming and outgoing mail and deliveries. Ensure security by following access control procedures. Provide information about company services and policies to guests and clients. Collaborate with different departments to support daily operations. Education High school graduate or equivalent. Experience One year of experience in a medical office or healthcare setting with direct patient care or interaction. Performance Competencies Telephone Operations Front Desk Workflow Client and Public Engagement EHR and Client Record Responsibilities Financial Operations Time Management Knowledge / Skills / Abilities Excellent oral and written communication skills. Ability to work cooperatively with staff, build rapport, and sustain working relationships. Maintain a professional manner at all times. Maintain effective working relationships with the public. Maintain confidentiality. Proficient with Microsoft Office and Adobe products. Ability to manage a multi‑line telephone system and other communication technologies. Safety Sensitive Job Classification This job is classified as a “safety‑sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. As such, employees in this position will be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license does not exempt an employee from testing or from the consequences of testing positive for marijuana, in accordance with the Family & Children’s Services Drug Free Workplace Policy. Additional Qualifications Driver’s license required. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Family & Children's Services