Accounting Operations Specialist

Aon is looking for a Accounting Operations Specialist

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions. This role will be based in the Fort Wayne, IN office with potential to work a hybrid schedule after the initial training period.

Your impact as a Customer Service Specialist I

What the day will look like:

• Apply various payments in multiple admin systems
• Weekly and monthly carrier payable reporting and payments
• Point person for internal and external contacts in global regional offices as related to payments
• Work closely with Business Unit to facilitate requests and payment processing.
• Run reports based on need and analyze for action items
• Work with both internal and external clients to resolve discrepancies
• Work within the accounting operations team to improve processes by having a thorough understanding of all processes
• Document processes and gain thorough understanding of all processes to work within the accounting operations team to evaluate and improve processes
• Evaluate information gathered from multiple sources and reconcile conflicts
• Refund processing and reconciliation in multiple admin systems
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and abstract up from low-level
• Utilize analytical tools to identify opportunities for cost savings / efficiency improvement
• Partner with Business Units, Financial Control, FP&A, and other regional Accounting Operation teams to resolve issues and create transparency Involved in projects, audits, and technology enhancement testing
• Support Business Units by investigating and resolving ad-hoc payment related inquiries

Skills and experience that will lead to success:

• 1 - 3 years related experience
• A self-starter and independent individual, with ability to work in a deadline driven environment
• Strong communication skills with all levels of management and is comfortable presenting to business leaders and colleagues internal and external
• Strong Customer Service focus
• A thorough understanding of Excel pivot tables, V-lookups, graphs, functions, links as well as working with external data
• Ability to adapt in a changing and fast-paced environment
• Excellent organization skills with the ability to multi-task and manage competing priorities
• Must have excellent attention to detail and the ability to process information with high levels of accuracy
• Ability to take initiative and proactively address potential issues

Education:

• Bachelor's degree in relevant field, or equivalent work experience.

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.


Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email View email address on click.appcast.io


For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $50,000 to $55,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-AM4
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