Surgery Scheduling Associate (Outpatient), Full Time, Day Shift

Nestled on the Central California Coast, Adventist Health Sierra Vista has been providing care to our community since 1959. Our 162-bed acute care facility includes a Level III Neonatal Intensive Care Unit and county designated trauma center. San Luis Obispo offers the excitement of a lively community while being a fifteen-minute drive from the serenity of Avila Beach, known for their natural hot springs, and Pismo Beach, known for their sand dunes and eucalyptus trees. Featuring a charming downtown, comfortable coastal weather, idyllic views, and an active lifestyle San Luis Obispo offers much to be had.

Job Summary:

Coordinates and schedules surgeries and follow-up appointments, as designated by physicians. Interacts with patients, physicians and staff to provide accurate, timely and responsive information within and outside clinics and facilities.

Job Requirements:

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Licenses/Certifications:

• Medical Assistant certification: Preferred
• Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from approved vendor per AH policy: Preferred

Essential Functions:

• Schedules patients for surgery and completes appropriate paperwork for surgery facilities. Verifies patient insurance coverage, determines whether surgical referrals or authorizations are needed and begins necessary processes.
• Answers phone calls, takes referrals, receives messages and transfers calls, as appropriate. Faxes medication lists to doctors and performs other faxing or file transmissions, as necessary. Files, photocopies and scans client records.
• Assesses operating room, staff, equipment and instrument availability before scheduling cases. Ensures computer and office-equipment knowledge are maintained up to date.
• Prepares daily reports and generates monthly statistical reports, in adherence with established procedures. Schedules daily operating room (OR) use. Schedules call sheets for appropriate areas and prepares pre-admission visit schedules.
• Provides daily operating room schedules, call sheets and pre-admission visit schedules. Works with appropriate departments to ensure accurate and timely information for patient billing. Schedules nursing staff, receives referrals and assigns tasks to appropriate staff. Schedules new nursing staff for one-on-one training with existing staff.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

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