Concession Supervisor

Concession Supervisor

Location: Miller Outdoor Theater | Near the Medical Center - Herman Park | Houston, TX

We are seeking a proactive, customer-focused Concession Supervisor to oversee daily operations of our bar and concession areas. This role is responsible for ensuring efficient service, maintaining product quality, and leading staff to provide outstanding guest experience. The ideal candidate thrives in a fast-paced environment and brings strong leadership, communication, and hospitality skills.

Operational Leadership

Supervise daily bar and concession operations, ensuring timely setup, service, and closing procedures.

Maintain cleanliness, organization, and compliance with health and safety regulations.

Monitor product levels and coordinate with management for ordering and replenishment.

Ensure accurate cash handling, POS usage, and financial accountability.

Team Supervision

Lead, train, schedule, and support bar and concession staff.

Provide on-shift guidance and coaching to maintain high service standards.

Foster a positive, team-oriented work environment.

Customer Service

Deliver excellent guest service, addressing customer needs and resolving concerns promptly.

Maintain product knowledge to support menu recommendations and staff training.

Compliance & Safety

Enforce alcohol service policies and ensure all staff comply with TABC laws and venue rules.

Uphold food safety, sanitation, and workplace safety standards.

Qualifications

Previous experience in bars, concession, or hospitality supervision required.

Strong leadership, communication, and customer-service abilities.

Knowledge of alcohol service laws and food safety and sanitation.

Ability to work evenings, weekends, holidays, and during high-volume events.

Competence with POS systems and cash management.

Ability to lift 50 lbs. and stand for extended periods.

Preferred Skills

Experience in events, convention center or entertainment venue environment.

Inventory management or ordering experience.

Certified food handler and T.A.B.C. required, not optional.

Apply to Levy today!

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details:

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.