Director, CX Self-Serve & Tech Ops — Scale Support
Rockstar
Rockstar is looking for a Director of CX Self-Serve and Technical Operations to enhance player support across its games. This full-time position at Rockstar's NYC headquarters involves managing self-service systems and ensuring seamless player interactions. Candidates need over 10 years in customer experience operations, experience with digital entertainment, and a strong analytical mindset. The role also offers competitive compensation and potential bonuses, supporting effective player engagement and operational efficiency. #J-18808-Ljbffr Rockstar
$137.3k - $180.5k
Rockstar Games is seeking a Director of CX Self-Serve & Tech Operations in New York City to enhance player support and streamline technical operations. You will define strategies... ...gaming, and will be key in managing a large-scale support ecosystem. This full-time position...SuggestedFull time$120k - $140k
...screens and formats. As we scale, our employees expect... ...easy to navigate, and supported by people who genuinely... ...programs, and serve as a trusted resource for... ...administration. Background in ad‑tech, media technology, or... .... Core Competencies Self‑Starter Operates with a...SuggestedFull timeLocal areaFlexible hours- ...embedded finance at a global scale. Proudly founded in... ...innovative people in tech across 26 offices around... ...‑live ramping stages, serving as the single technical... ...customer's architecture. This support extends to addressing... ...skills and self‑starting mindset Experience...SuggestedWork at officeWorldwide3 days per week
- ...People leader to build and scale our HR function from... ...HR Manager or Director-level professional who... ...foundational people programs, support managers, and consult on... ...maintaining a strong culture Serve as the primary point of... ...in high growth tech companies preferred....SuggestedRemote work
$106.8k - $161.55k
...Operations Manager, Technical Support Ops Remote - US ID:JR11353 (for internal... ...transform their operations at scale. Working at Samsara means you... ...to resolution, and cost to serve—and synthesize findings into... ...(e.g., Claude, ChatGPT) and self-service data capabilities on a...SuggestedFull timeRemote workRelocation packageFlexible hours- ...experienced HR Business Partner in New York to serve as a strategic advisor, driving organizational effectiveness while supporting high-performance standards. This pivotal... ...fostering a healthy organizational culture and scaling HR practices. The ideal candidate has over 7...
$128k - $135.5k
...our culinary team and served hot.Behind the scenes... ..., and consistency at scale.*Join us as we work... ...Opportunity****The People Tech team is looking for a... ...curious, innovative self-starter who takes... ...Total Rewards, People Ops, Talent, etc.) to support and execute on People...Work at officeVisa sponsorshipWork visa3 days per week$170k - $190k
...individuals on a global scale. We believe change... ...is empowered and supported to challenge... ...is simple: to make self-custody accessible... ...York City, you will serve as a linchpin in Ledger... ...Reporting directly to the Director of Service Delivery... ...or a similar high‑tech role. Experience in...Contract workWork from homeFlexible hours- ...technical health of your assigned accounts, serve as the escalation point for complex... ...internal product, engineering, and support teams. You will play a vital role in our... ...knowledge bases and documentation to scale support and self-service capabilities. Leverage data-...Remote workFlexible hours
- ...President of Technical Services to unify Professional Services, Technical Support, and Customer Education under one strategy. This remote role reports to the SVP of Customer Experience and focuses on self‑service, AI‑powered enterprise delivery across onboarding and...Remote work
$142.6k - $261.5k
...better working world. EY is a leader in serving the global financial services marketplace... ...into technology solutions. The goal is to support our clients' efforts to make their business... .... What We Look For We’re interested in self‑motivated individuals who can easily function...Work experience placementSummer holidayFlexible hours$142.6k - $261.5k
...better working world. EY is a leader in serving the global financial services marketplace... ...technology solutions. The goal is to support our clients' efforts to make their business... ...What we look for We’re interested in self-motivated individuals who can easily function...Work experience placementSummer holidayFlexible hours- A leading SaaS company in the United States is seeking a Director, Global Customer Support to enhance customer experiences and operational efficiency. This role requires over 10 years of experience in customer support, strong operational knowledge, and the ability to lead...
$130k - $150k
Director, Paid Social - (Remote MST or PST) We... ...a deep skillset in tech and marketing. That... ...why we hire curious, self-driven, talented... ...strategy and activation. Serves as the holistic... ...start. Successfully scaling layers of... ...Company Holidays WE SUPPORT YOU BEING YOU: DEPT...Remote jobWork experience placementFlexible hours$196k - $247.94k
...building a world where getting support is simple, personal, and... ...support across self-guided tools, coaching,... ...& Operations teams, the Director, Revenue Analytics & AI Transformation will serve as the semantic layer of... ...documentation practices that scale as the organization...Full timeRemote workWorldwideSleeping nights$170k - $200k
...approximately 700 bookstores nationwide, serves over 700 communities across all 50... ...and retail ecosystem. As a Director of Human Resources, you will support the development and execution of the... ...health decisions, or any other self-identified, perceived or actual characteristic...Local areaHome office$180k - $225k
...its team and seeking a Senior Director of Human Resources to build and... ..., this individual will serve as a strategic business partner... ..., policies, and programs that support a growing workforce. The ideal... ...growth as the company continues to scale. \n \n Salary Range: $180...$150k - $180k
...Director of Human Resources Organization: Cooke School & Institute... ..., administrative, and support personnel, ensuring a balanced... ...and professional integrity. Serve as the definitive escalation point... ...platforms and a systems-oriented, tech-forward approach to HR service...Full time$2,000 per month
...flexible, and efficient recruiting support for smaller employers.... ...closely with an Account Lead, who serves as the main point of contact... ...efficiently. - Work with GenAI tools to scale sourcing, screening, and... ...detail and follow-through. - Self-managed, organized, and...Flexible hours- Publicis Health Media is seeking an Associate Director to lead a team of digital marketing technology professionals in New York. You will... ...in digital media operations and expertise in various ad serving platforms. Publicis offers a comprehensive benefits package including...Flexible hours
- ...-grade voice agents at scale. More than 200,000 developers... ...cloud APIs or as self-hosted and on-premises... ...functionally with leaders, People Ops, Legal, Finance, and... ...Relations & Manager Support Serve as the primary point of... ...-growing startup or tech environment. Prior...Contract workFixed term contractInterim roleH1bLocal areaImmediate startRemote workHome officeFlexible hoursShift work
- ...About the Role The HR Business Partner will serve as a strategic advisor to functional... ...for driving organizational effectiveness, supporting high-performance standards, and guiding leaders... ...People team. You’ll help ensure we scale with intentionality, high performance, and...Work at officeVisa sponsorship
$172.85k - $220.76k
...Senior Director Of Human Resources Shared Services... ...processes and services that support employees, managers, and... ...HR operations. Serve as a key member of the... ...resolution. Implement self-service capabilities and... ...5+ years leading large-scale HR service delivery teams...Work at officeLocal areaRemote workLong distance$13 per hour
...recruiters, sourcers, including offshore support) as volume demands. Steward the culture. As we scale into our next phase of growth,... ...may be the hardest problem in tech: real money, real regulatory... ...frameworks, and the HR/onboarding ops stack (e.g. Rippling). Bring data...For contractors- ...investment by leveraging scale, marketplace innovation,... ...data‑informed, tech‑enabled media to help marketers... ...Influencer Client Lead to serve as the senior‑most... ...collaborative leader and self‑starter who thrives in fast... ...programs and policies to support the evolving and diverse...Temporary workFreelanceFlexible hours
- ...coaching, and the day-to-day mentorship that turns good lab techs into great ones. Serve as the on-site escalation point for any technical,... ...candidates from all backgrounds and encourage you to request reasonable adjustments to support your application. Neko HealthLive inShift work
$75k - $180k
...creative personalisation at scale. Connected through WPP Open and... ...& Impact The Associate Director, Commerce Search will utilize... ...platforms search offerings – from self-serve to managed service buys. You... ...with the client. You will be supporting the Director, Commerce Search...Work experience placementWork at office$18 - $22 per hour
...paid professional training to take your tech and management skills to the next level.... ...competitive benefits package designed to support employees nationwide. All employees enjoy... ...experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do...Bi-weekly payHourly payFull timeTemporary workPart timeLocal areaImmediate startShift workNight shiftEarly shift$60k - $140k
...are looking for an Associate Director of Influencer to support the strategic and... ...management. Experience with large-scale programs or events preferred... ..., and a celebration of self-expression. We believe in... ...the global communities we serve. This is central to our mantra...Full timeContract workWork at officeShift work- ...a temporary basis. This role serves as a technical liaison between... ...and reliability. Operational Support & Incident Triage Use proprietary... ...experience working with large-scale global data providers or... ...practical experience. About US Tech Solutions US Tech Solutions is...Contract workTemporary work
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