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Director, CX Self-Serve & Tech Ops — Scale Support

Rockstar

Rockstar is looking for a Director of CX Self-Serve and Technical Operations to enhance player support across its games. This full-time position at Rockstar's NYC headquarters involves managing self-service systems and ensuring seamless player interactions. Candidates need over 10 years in customer experience operations, experience with digital entertainment, and a strong analytical mindset. The role also offers competitive compensation and potential bonuses, supporting effective player engagement and operational efficiency. #J-18808-Ljbffr Rockstar

Vacancy posted 3 days ago
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