Front Office / Patient Care Coordinator

Job Description

Job Description

We are a busy private medical practice, looking for a proactive and personable Bilingual Patient Care Coordinator to join our front office team. This is a fast-paced environment where teamwork, positivity, and multitasking are essential.

We are not a large corporate medical office — we are a small, hardworking, and supportive team that works together to provide excellent patient care and keep the office running smoothly. If you enjoy helping people, staying organized, and being part of a collaborative workplace, we would love to meet you.

Responsibilities

• Answer and manage multiple phone lines in a professional and friendly manner
• Schedule patient appointments and coordinate follow-up visits
• Assist patients with questions regarding appointments, referrals, and insurance
• Verify and understand basic health insurance plans including HMO and PPO coverage
• Handle patient check-in/check-out processes
• Maintain accurate patient records and documentation
• Communicate effectively with physicians, staff, patients, and outside offices
• Assist with general front office and administrative duties as needed
• Support the team with a variety of tasks to help the office run efficiently

What We’re Looking For

• Bilingual Spanish/English preferred
• Positive attitude and strong work ethic
• Excellent multitasking and communication skills
• Comfortable working in a fast-paced medical office environment
• Ability to work well as part of a small team
• Professional, dependable, and proactive
• Basic understanding of medical insurance (HMO/PPO)
• Prior medical office experience preferred, but willing to train the right candidate
• Front office experience is a plus

Schedule

• Monday through Friday
• 8:30 AM – 5:00 PM
• No weekends

Benefits

• Paid holidays
• 5 sick days after 90 days
• Up to 10 days PTO
• Medical benefits
• 401(k) available after 1 year
• Profit-sharing match

Why Apply?

This is a great opportunity to join a respected private practice where your work truly matters. You’ll be part of a close-knit team that supports one another, values hard work, and creates a positive environment for both staff and patients.

If you are organized, motivated, and enjoy helping people in a busy medical setting, we encourage you to apply today!

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express provides a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Company Description

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express provides a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.\r\n\r\nWe will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance