Front Desk Supervisor | Atlanta Le Meridien

Front Desk Supervisor

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.

Handle guest complaints ensuring guest satisfaction.

Assist staff with their job functions to ensure optimum service to guests.

Monitor and maintain cleanliness, sanitation, and organization of assigned areas.

Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures.

Other duties as assigned.

Responsibilities Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications Minimum one year experience in a similar position. Prior supervisory experience a plus. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

About the Team

Shaner Hotels has an exciting opportunity for you at the beautiful Le Mridien Atlanta Perimeter! Located in suburban Atlanta in Dunwoody, Georgia, our Marriott-branded boutique hotel offers a sophisticated hospitality experience in the heart of the Perimeter Center.

Situated just steps from Perimeter Mall, our hotel provides guests with convenient access to premier shopping, dining, and business destinations throughout the Atlanta area. Guests enjoy exceptional amenities, including on-site dining at Portico Global Cuisine, a state-of-the-art fitness center, poolside cabanas, and more than 10,000 square feet of flexible meeting and event space.

Le Mridien Atlanta Perimeter offers an inspiring environment where associates can develop their hospitality skills while delivering memorable experiences for our guests. Whether you're beginning your career or looking for your next opportunity to grow, you'll find a supportive team and endless possibilities with Shaner Hotels.

Start your hospitality career with the award-winning Shaner Hotels team and become part of something exceptional at Le Mridien Atlanta Perimeter!

About Us

Shaner Hotel Group Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

Job Identification 236374

Locations 111 Perimeter Ctr W, Atlanta, GA, 30346, US (On-site)

Full Time or Part Time Full-Time

Brands Le Meridien

Job Category Front Desk