Digital Project Manager

Site: Mass General Brigham IncorporatedMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryThe scope of this role is focused on project management and content management for the Digital Research Portal. The Research portal is a project to consolidate fragmented research resources into a single, AI-powered digital platform that streamlines access to data, services, policies, and tools across the research enterprise. It aims to enhance user experience, improve onboarding, and support strategic goals by replacing legacy websites with a unified, intelligent portal. The ideal candidate will lead content strategy as well as project coordination during the development of the project into the ongoing enhancement of the Research Portal and other MGB research websites. The Project Manager ensures the accuracy, alignment, and user relevance of digital content across platforms, manages content creation and refresh initiatives, and supports the promotion of research products and services. This position collaborates closely with internal stakeholders and external vendors. This role also performs key project management functions—coordinating meetings, action items, and deliverables to ensure the successful execution of milestones tied to the research portal and other digital research initiatives.Content & Web ManagementLead content strategy and implementation for the Research Portal and related websitesManage content lifecycle: creation, approval, updates, and retirementGather and translate user feedback into actionable content and website design improvementsIdentify content gaps and ensure clear, consistent messaging across platformsImplement content updates using Adobe Experience Manager (AEM)Collaborate with designers and developers to ensure high-quality site functionalityDraft researcher-focused content and communications for digital research initiativesCoordinate visibility campaigns (e.g., “road shows”) to promote digital research tools and servicesProject Management & CoordinationLead research portal and other MGB digital research content and project related meetings with preparation and outlined deliverablesTrack various website project milestones, risks, and tasks, ensuring completion on time and within budgetServe as a primary point of contact for digital research web project status, changes, and expectations management.Support post-website launch needs, including updates, training, and site maintenanceHandle multiple concurrent digital research projects while maintaining robust project documentationQualificationsEducationBachelor's Degree Information Technology required or Bachelor's Degree Related Field of Study requiredCan this role accept experience in lieu of a degree?YesExperienceExperience in information technology positions 3-5 years requiredQualificationsRequired2+ years of project management experience in digital or web-focused rolesExperience managing cross-functional projects and vendor relationshipsFamiliarity with web content management platforms (e.g., AEM, WordPress)Experience with managing large messaging distribution listsStrong writing, editing, and digital communication skillsExcellent stakeholder engagement skills, including executive communicationAbility to manage multiple projects and adapt in complex environmentsPreferredExperience with AEM and Workfront (or similar enterprise systems)Project management certification (e.g., PMP, CAPM, or Agile/Scrum)Knowledge of healthcare research or academic medical center operationsFamiliarity with digital accessibility standardsKnowledge, Skills and AbilitiesKnowledge of the principles, procedures, and methods used in systems analysis and design, including those having computer-based applications.Understanding of principles and practices of data architecture and data management.Experience with modern administrative practices and techniques with particular emphasis on the use of electronic data processing systems in a large-scale enterprise.Skilled in managing enterprise information management functions.Proficient Analytical Skills.Additional Job Details (if applicable)Onsite Flexible Working Model RequiredM-F Eastern Business hoursOnsite Flexible working model required weekly or monthlyMust be flexible for onsite to accommodate business needs and as plannedRemote working days require stable secure, quiet, compliant working stationRemote TypeHybridWork Location399 Revolution DriveScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$75,275.20 - $109,553.60/AnnualGrade6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. #J-18808-Ljbffr