Communications and Content Manager

Communications and Content Manager Posting Number: S15424P Position Summary The Communications and Content Manager is a creative and strategic leader responsible for shaping and amplifying the story of the Office of Academic and Community Engagement (ACE). Grounded in ACE’s mission to foster a welcoming and inclusive environment for learning, teaching, and service, this role leads the development and execution of a dynamic, digital‑first content strategy that reflects the University of Georgia as a place where all individuals can learn, grow, and thrive. Through compelling storytelling, this position advances ACE’s vision of cultivating a vibrant university community where individuals feel valued, connected, and empowered to reach their fullest potential. The Communications and Content Manager develops and delivers content that highlights inclusion, meaningful engagement, and the impact of academic and community‑building initiatives. This role communicates ACE’s work to a wide range of internal and external audiences, including prospective and current students and families, faculty, alumni, donors, academic peers, and public stakeholders at the local, state, and national levels. With a strong emphasis on digital storytelling, the manager creates compelling written, visual, and multimedia content, including short‑form video, social media, email campaigns, and website content, that highlights ACE’s programs, research, scholarship, creative work, and people. This role requires a deep understanding of audience engagement and platform strategy, with the ability to tailor messaging for clarity, relevance, and impact across channels. Collaboration is central to this position. The Communications and Content Manager works closely with faculty, staff, student groups, and university partners to translate complex ideas into clear, engaging communications. This individual serves as a strategic partner and creative resource, helping stakeholders effectively communicate their work and goals. This position reports to the Director of the Office of Academic and Community Engagement. Minimum Qualifications Bachelor’s degree in a related field or equivalent and 8 years of professional experience. Knowledge, Skills, Abilities and/or Competencies Strong project management skills, with the ability to manage multiple priorities and deliver projects from concept through completion. Demonstrated ability to think strategically and develop and implement effective content and marketing strategies. Excellent writing, editing, and storytelling skills, with the ability to produce clear, accurate, and engaging content. Strong digital communication skills, including experience with web, social media, email platforms, and content management systems. Ability to analyze performance metrics and use data to inform strategy and improve outcomes. Ability to maintain and enforce brand standards, including management of templates, assets, and shared design platforms. Ability to supervise and mentor student employees or creative teams, providing structure, feedback, and direction. Strong interpersonal and collaboration skills, with the ability to work effectively across teams in a fast‑paced environment. Duties / Responsibilities Content Strategy & Management Lead the development and execution of a comprehensive, digital‑first content strategy aligned with ACE’s mission and goals. Develop and maintain an editorial calendar to support consistent, strategic storytelling across platforms. Create high‑quality written, visual, and multimedia content for digital platforms, including website, social media, and email communications. Produce and manage short‑form video and other engaging multimedia content. Ensure all content is accurate, clear, and aligned with university messaging and standards. Serve as a steward of ACE’s visual and editorial identity, ensuring all communications adhere to university branding guidelines and maintain a consistent voice and tone. Maintain and manage brand assets, templates, and shared design platforms, including Canva, ensuring materials are current, organized, and compliant with approved standards. Draft and support the development of press releases and external communications as needed. Establish and oversee a student creative team, including recruitment, training, and supervision, to support content creation and communications initiatives. Digital Platforms & Communications Manage and update ACE’s website to ensure content is current, accurate, and user‑focused. Oversee and manage ACE’s social media channels, including LinkedIn and Instagram, with responsibility for content planning, publishing, and audience engagement. Develop and execute email communications and marketing campaigns, including support for office newsletters. Monitor and analyze performance metrics across digital platforms and use insights to inform strategy, improve engagement, and optimize content performance. Collaboration & Stakeholder Engagement Partner with faculty, staff, and university stakeholders to identify communication needs and opportunities. Translate complex academic and programmatic information into accessible and engaging content for a broad audience. Serve as a communications resource and advisor to support effective messaging across ACE. Project Management & Program Marketing Coordinate multiple content projects simultaneously, ensuring timely delivery and alignment with priorities. Lead end‑to‑end marketing and promotion of ACE events and programs, including strategy development, content creation, and distribution across campus and community audiences. Other Duties as Assigned Perform other related duties as assigned. Physical Demands Normal for office environment. EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (View email address on click.appcast.io). Contact Details For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name: Bethany Bagwell Recruitment Contact Email: View email address on click.appcast.io #J-18808-Ljbffr