Software Quality Assurance Analyst I

Overview We are seeking a detail‑oriented and motivated Quality Assurance Tester to join our team. In this role, you will be responsible for ensuring the quality and functionality of our software products through meticulous testing and analysis. You will work closely with developers, other team members, and stakeholders to identify and execute test cases, contributing to the delivery of high‑quality software solutions. Responsibilities Assist in creating comprehensive test plans and test cases based on software requirements and specifications. Continuously update test plans to reflect software changes. Perform manual and automated testing to ensure software functionality and quality. Identify and report defects, inconsistencies, and areas for improvement. Work closely with developers to understand software requirements and provide feedback on potential issues. Work closely with our business stakeholders, POs, and others to help ensure test cases represent business practices and to align on overall test coverage. Maintain detailed records of test results, defects, and resolutions. Monitor the progress of bug fixes and enhancements. Set up and configure test data and test environments to simulate real‑world usage scenarios. Ensure that test data is accurate and representative of actual user conditions. Conduct regression tests to verify that new code changes do not adversely affect existing functionality. Ensure that previously resolved issues remain fixed. Support UAT efforts by coordinating with end‑users and stakeholders to validate software functionality and performance. Stay updated with the latest testing methodologies, tools, and industry best practices. Apply new knowledge to improve testing processes and outcomes. Provide clear and concise reports on testing activities, results, and issues. Communicate effectively with team members and stakeholders to ensure transparency and collaboration. Identify opportunities for improving testing processes and workflows. Suggest and implement enhancements to increase efficiency and effectiveness. Maintain regular, predictable attendance. Ability and willingness to work in the office, as required, is a must. This list of essential functions is non‑exhaustive and may be supplemented as necessary. Other Responsibilities Help create and maintain various documents, including test plans, test cases, release notes, and other documentation to support software releases. Provide support to other teams by helping to troubleshoot and resolve user‑reported issues. Assist in training new team members on testing procedures, tools, and best practices. Engage in Agile practices, including sprint planning, daily stand‑ups, and retrospectives, to ensure the timely delivery of high‑quality software. Job Specifications Physical demands: Normal vision/hearing (with or without correction); Sitting. Mental demands: Prolonged concentration; Analytical reasoning. Environmental factors: Standard office lighting, temperature, and noise. Equipment: Personal computer. Qualifications Bachelor's degree preferred. Associate degree or related work experience required. Understanding of software development and testing processes. Exposure to QA Test Tools preferred (JIRA, X‑Ray, JAMA, etc.). Strong analytical and problem‑solving skills. Above average communication skills – verbal, written, and listening. Demonstrated skills necessary to understand multiple new/or complex systems. Consistently demonstrates excellent people and negotiation skills. Consistently demonstrates a positive and supportive work attitude. Excellent attention to detail and organizational skills. Demonstrates ability to meet target dates established with others. #J-18808-Ljbffr Kentucky Farm Bureau Insurance